Clean UP Scanner, Comm.Error, Connection Fail | Brother FAX-930

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 119

CLEAN UP SCANNER

The scanner is dirty. See “Regular Maintenance” in this chapter.

COMM.ERROR

A poor quality phone line resulted in a communications error. Try the call again.

CONNECTION FAIL

You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode.

DISCONNECTED

The other party has disconnected during a call or fax. Try calling the other party.

DOCUMENT JAM

The documents were not inserted or fed properly, or were too long.

1Open the front cover.

2Pull the document toward the front of the machine.

3Close the cover and press Stop.

Front Cover

Image 129

Brother FAX-930, MFC-925, FAX-940 E-mail, FAX-920 Clean UP Scanner, Comm.Error, Connection Fail, Disconnected, Document JAM

Contents

Page Pan European Approvals Information Only for FAX-920 Available Models for Each country Important Safety Warning Table of Contents To select or change your Answer Mode Iii Recording the Message Manager’s Outgoing Message 100 110 Page UsingThis Manual IntroductionFinding Information Symbols Used In This Manual About Fax MachinesFax Tones and Handshake ECM Error Correction Mode Redial/Pause Help/Memory FAX-930 and FAX-940 E-mail Control Panel Overview Digital TAD A P T E R O N E Packing List Installation Choosing a Location Attach the Document Support Assembly Attach the Paper Wire Extension and Paper Support Install the Printing Cartridge Remove the stopper from the printing cartridge Load Paper Connect the HandsetAcceptable Paper Connect the Telephone Line Connect the Power Cord If you are installing the machine to work with a Pabx Multi-Line Connections PABXsRinger Equivalence Number REN Using Extension Telephones Connecting an External Telephone Answering Device TAD ConnectionsOutgoing Message OGM of External TAD Sequence of External TAD Reception Connecting an External Telephone Changing the Ribbon Blue Gear White Gear Machine Function Mode On-Screen ProgrammingUser-Friendly Programming Alternating Displays Function Selection TableFAX NO. & Start Copy Press Copy Mailpress Email Setup Send Cancel JOB Remote FAX OPT FAX-920 and MFC-925 Only Miscellaneous Setting the Dialling Mode Tone/Pulse Initial SetupSetting the Date and Time Getting Started Enter Yearxx Setting the Station IDEnter Monthxx Enter Dayxx FAX Entering TextTEL Name Special characters and symbols Setting the Beeper VolumeInserting spaces Making corrections Setting the Clock Change Setting PabxPabx and Transfer Pbxoff Select & SET Setting the Ring Volume Setting the Speaker Volume Memory Storage A P T E R F O U R Basic Receiving Operations Select Answer Mode FAX only FAX/TEL Tadanswer Mach Manual To select or change your Answer ModeFAX only FAX/TEL Manual Tadmsg MGR Setting the Ring Delay Setting the F/T Ring TimeRing TIME30 SEC Fax Detect Only for FAX-930 and FAX-940 E-mail Reduction Printing a Reduced Incoming Document MEM.RECEIVE Reception into Memory For F/T Fax/Tel Mode Only Advanced Receiving OperationsOperation from an External or Extension Telephone To change Remote Codes Changing Remote CodesRemote ACT.ON ACT.CODE*51 Set the Caller ID to on Caller ID Caller IDentificationAdvantages of Caller ID Display ID Select & SET How Does the Caller ID Work? Caller ID Appears on the Display When Your Telephone RingsCaller ID is Stored inYour Machine’s Memory Helpful Hints Selecting a Caller ID from the Memory for Call Reply Press Start KEYDialling Telephone Call Reply to DDI numbers via Caller ID To Activate Certain Network Services When Using Call Reply Polling Setup for Polling ReceivePrinting Caller ID List Secure Polling Setup for Polling Receive with Secure Code Pollingstandard Select & SETEnter FAX no Then Press Start Setup Delayed Polling Receive Sequential PollingPollingstandard Cancelling a Scheduled Job Cancel JOBDialling Copy Functions Multiple Copies For FAX-920/930/MFC-925 OnlyPC Interface Multiple copies For FAX-940 E-mail Only Reducing and Enlarging Copies For FAX-920/930/ MFC-925 Only Before You Begin See Resolution in this Chapter Manual Transmission Automatic TransmissionManual and Automatic Fax Redial Composing an Electronic Cover Basic Sending OperationsCover Page for Next Fax Only Please Call Urgent Confidential Always Send Cover Accepted NextCoverpageoff Coverpageon Using a Printed Cover Cover Page Message ContrastComposing Your Own Comments Overseas Mode ResolutionOverseas Mode Advanced Sending Operations Call Reservation Memory TransmissionCall Reserveoff Call Reserveon Call Messageoff Call Messageon Print Sample Call Back Message Delayed Transmission Timer Next-Fax Reservation BroadcastingMemory 100% Enter FAX no NEXT-FAX Reservd Setup for Polling Transmit Multiple Resolution Transmission Setup for Polling Transmit with Secure Code Insert Document Interrupting Timer and Polling Transmit Jobs Multi TX Multiple Transmission Storing One Touch Dial Numbers Storing Numbers for Easy Dialling Super Tel-Index Storing Numbers to Each Key Assigning Each of the Four Super Tel-Index Keys a NameSelect Quickdial Enter & SET Changing Stored Numbers as Super Tel-Index AmotherNamemike Enter & SET Searching for a Name on the LCD How to use Quick-Dial Keys as Super Tel-Index Keys Changing One Touch Super Tel-Index Numbers Setting Number Groups for BroadcastingSpeed-Dialling Change 2.QUIT Name Enter & SET Setup GROUPG0 Enter & SET A P T E R S E V E N Manual Dialling Making Voice Calls Super Tel-Index Dialling One Touch Dialling Pause MuteTone/Pulse On Hook Dialling Tel Key Only for FAX-920 and MFC-925 Fax Forwarding Remote Fax OptionsProgramming a Fax Forwarding Number FAX Fwdon Changing the Remote Access Code Setting Fax StorageFAX Storageoff Select & SET Erase ALL DOC? Remote Commands UsingYour Remote Access CodeChange Fax Forwarding Setting Remote Retrieval Retrieve a Fax Change Answer ModeCheck the Receiving Status Exit Remote Operation Retrieving Fax Messages Retrieving the Memory Status List Changing the Fax Forwarding Number Message Manager Mode Flexible Memory Settings Message StoreManager Setting the Message Store Setting Up Message ManagerDocoff Select & SET Voiceon Select & SET Listening the Outgoing Message OGM TAD Message Select & SETTAD Message Message Indicator Activating Message Manager ModeWhat Happens When the Memory Is Full Erasing the Outgoing Message OGM Playing Voice Messages and Memos Printing a Fax MessagePrint DOC? Backup Printon Select & SET Backup Printing OptionErasing Messages To erase voice messages individually Setting the Toll Saver Setting the Maximum Time for Incoming MessagesTo erase messages all at once Erase ALL VOICE? Select & SET Recording a Memo ICM Recording MonitorRecording a Conversation Fax Forwarding/Paging Recording the Paging Outgoing Message OGM Programming a Fax Forwarding NumberFAX Forward Paging MSG Programming the Paging Number Using the Remote Access CodePaging PAG# Enter & SET Changing the Remote Access Code Remote control commands Detail Operation Remote Control Commands Retrieving the Memory Status List Changing the Fax Forwarding Number Manager Plus Message Manager PlusStart with a Plan Voice Setting Up Message Manager PlusRecording Voice Information in Memory Box Voice no Personal Mailbox Playing Voice Information in Memory BoxErasing Voice Information in Memory Box Passwordxxxx Recording Personal Mailbox OGM/Password To erase all messages To erase an individual message Recording a Memo in a Personal Mailbox Recording the Second Level OGM Playing the Second Level OGM Recording First Level OGMErasing the Second Level OGM MSG MGR Plus Turning On Message Manager Plus Playing the First Level OGMErasing the First Level OGM Xmit Report Journal QUICK-DIAL System Setup Memory Status FAX/MFC Settings and JournalPrinting Reports To Print a Report Transmission Verification Xmit Report Journal PeriodJournal Period Important Safety Instructions H a P T E R T H I R T E E N Babt Approval For FAX-930/940 E-mail/MFC-925 Only H a P T E R T H I R T E E N Troubleshooting MaintenanceError Messages Check Paper H a P T E R F O U R T E E N COMM.ERROR Clean UP ScannerConnection Fail Disconnected Printer Fault Machine Error Press Stop KEYScanner Error No RESPONSE/BUSY IfYou Are Having Difficulty withYour Machine Printing or Receiving FaxesPhone Line or Connections Handling Incoming Calls Sending Faxes Packing and Shipping the Machine Transmission Verification Report Prints Resulterror H a P T E R F O U R T E E N Close the carton Regular Maintenance Cleaning the ScannerCleaning the Print Head Type Automatic redial Glossary L O S S a R Y O S S a R Y L O S S a R Y Index Personal Mailbox Remote Retrieval Remote Commands Standard Resolution N D E Model Name Description Accessory List Remote Commands Declaration of Conformity UK/S.AF/IRE