Appendix C Troubleshooting

Troubleshooting the CSS Power Supply

Troubleshooting the CSS 11503 Power Supply

The CSS 11503 has one power supply as part of its chassis. When you power on the CSS, the indications of a successful power up are that its modules boot and become operational, and the following log message appears:

CHMGR: All power supplies are present (1).

Note This message is displayed only if the logging level is set to the Info-6 or Debug-7 level.

If you power on the CSS and its modules do not boot as indicated by their Status LEDs, either:

There is no power to the power supply. Ensure that the CSS has power. Check the power switch, power cord, and power source.

The power supply failed. You must replace the CSS chassis.

Troubleshooting the CSS 11506 Power Supply

If the CSS 11506 power supplies power on successfully and the CSS completes the boot process, the following message appears:

CHMGR: All power supplies are present (3).

Note This message is displayed only if the logging level is set to the Info-6 or Debug-7 level.

 

Cisco 11500 Series Content Services Switch Hardware Installation Guide

C-12

78-13884-03

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Cisco Systems 11500 Series manual Troubleshooting the CSS 11503 Power Supply, Troubleshooting the CSS 11506 Power Supply