Cisco Systems 11500 Series manual Troubleshooting the CSS, Symptom Recommended Action

Appendix C Troubleshooting

Troubleshooting the CSS 11501

Troubleshooting the CSS 11501

CSS 11501 status is indicated by the Status LED on the front panel. For information about the CSS 11501 LEDs, refer to Chapter 2, Cabling the CSS.

Table C-4provides suggestions for correcting problems that may occur with the CSS 11501.

Table C-4 Troubleshooting the CSS 11501

Symptom	Recommended Action
At boot up, the following	When there is a failure on a CSS 11501
message appears:	component, the CSS 11501 attempts the boot
CHMGR: Slot slot/subslot	process three times. If the boot is unsuccessful,
	the CSS generates a log message and saves it in
had diagnostic failures -
NOT STARTING UP	the boot.log file. Obtain technical assistance.
	Refer to the “About This Guide”. For
	information on log files, see “Log File
	Information”.
During normal CSS operation,	Check the six fans in the chassis. The
the following message appears:	CSS 11501 is running at a temperature that is
Temperature has reached x	too high, as indicated by the x variable. When a
	fan failure occurs, obtain technical assistance.
celsius for slot number

	Cisco 11500 Series Content Services Switch Hardware Installation Guide
78-13884-03		C-19