Appendix C Troubleshooting

Troubleshooting the Boot Process

Table C-1lists the fields in the error message and describes their meanings.

Table C-1 Fields in the Diagnostic Monitor Error Message

Field

Description

 

 

Slot_number

Indicates the slot number reporting the error.

 

 

Cpu_number

Indicates the CPU number reporting the error. This field is 1

 

for boards with a single MIPS CPU.

 

 

Failure_level

There are three types of failure levels:

 

Board - The CSS 11501 motherboard or a specific

 

module in the CSS 11503 or CSS 11506. If the CSS

 

completes the boot process, but a component or module

 

has failed, the CSS also generates a boot log message.

 

Backplane - An EEPROM failure is a catastrophic

 

failure. Obtain technical assistance.

 

Chassis - A fan failure has occurred. After the boot

 

process has completed, a log message appears with

 

information on which fan has failed. For information on

 

troubleshooting a fan failure, see “Troubleshooting the

 

CSS Fans” later in this appendix.

 

 

 

Cisco 11500 Series Content Services Switch Hardware Installation Guide

C-4

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Cisco Systems 11500 Series manual Field Description