Cisco Systems 11500 Series manual

Appendix C Troubleshooting

Troubleshooting the Boot Process

Table C-1 Fields in the Diagnostic Monitor Error Message (continued)

Field	Description
Test_name	Provides the name of the test reporting the error; for example:
	Uart Interrupt Test
	PHY Reset	Test
Failure_details	Provides information about the error; for example:
	PHY Reset	Register failed to clear. Addr: 0x12345678
	Expected:	0x0 Actual:0xf

After the CSS performs the diagnostics, it boots the Offline Diagnostic Monitor (OffDM) as indicated by the following message:

Booting OffDm @ 0xbfd70000

See the following section for the OffDM verification of the boot configuration record and disk drive.

If the Booting OffDm message does not appear, a CSS 11501 component failure or an SCM failure may have occurred; such a failure would not allow a software download to start.

If this problem occurs for a CSS 11501, obtain technical assistance.

If this problem occurs for a CSS 11503 or CSS 11506:

1.Power down the CSS.

2.Reseat the SCM.

3.Power up the CSS.

If reseating the module does not correct its failure, obtain technical assistance.

	Cisco 11500 Series Content Services Switch Hardware Installation Guide
C-6	78-13884-03