Cisco Systems 11500 Series manual C-23, Table C-5 Troubleshooting the CSS Modules continued

Appendix C Troubleshooting

	Troubleshooting the CSS Modules
Table C-5 Troubleshooting the CSS Modules (continued)
Symptom	Recommended Action
During normal CSS operation,	The Switch Modules in slot 1 and 2 failed.
the following message appears	1. Power down the CSS.
and then, the CSS reboots:
	2. Remove and replace the modules. Refer to
ONDM: Both Port C and Port
	the reference sheet that comes with the
D Focus Connect paths have
	modules.
failed.
	3. Reboot the CSS to boot the modules.
During normal CSS operation,	Check the fans in the chassis. The module in
the following message appears:	the designated slot number is running a
Temperature has reached x	temperature that is too high, indicated by the x
	variable.
celsius for slot number
	• For a CSS 11503, replace the chassis.
	• For a CSS 11506, replace the fan module.
	Refer to the reference sheet that comes
	with the replacement module.
You cannot access log or	Replace the disk containing the files. Remove
archive files on the CSS disk but	the disk and install the replacement in the
traffic is still passed in and out	SCM. Refer to the reference sheet that comes
of the CSS.	with the replacement disk.
	After you install the disk in the SCM, you must
	wait 10 seconds before you can reseat or
	remove it.
	If the replacement disk does not have the same
	software version that the CSS is running, the
	SCM will not initialize the disk. You must
	reboot the CSS and configure a primary boot
	record. You can select the CSS software
	currently on the disk or instruct the CSS where
	to locate the CSS software ADI file to install on
	the disk. If you archived an offline version of
	your CSS running-config file, copy it back onto
	the CSS.

	Cisco 11500 Series Content Services Switch Hardware Installation Guide
78-13884-03		C-23