Contents

A P P E N D I X C

Troubleshooting C-1

 

 

 

 

Troubleshooting the Boot Process

C-2

 

 

 

Diagnostic Tests for Hardware

C-2

 

 

 

OffDM Verification of the Boot Configuration Record and Disk C-7

 

Errors in the Boot Configuration Record

C-7

 

Failure of the Disk Drive in the SCM C-8

 

CSS 11501 Boot and Verification C-8

 

 

SCM Boot and Verification of the Modules

C-9

 

Troubleshooting the Console Interface

C-10

 

 

Troubleshooting the CSS Power Supply

C-11

 

Troubleshooting the CSS 11501 Power Supply

C-11

Troubleshooting the CSS 11503 Power Supply

C-12

Troubleshooting the CSS 11506 Power Supply

C-12

 

 

Troubleshooting the CSS Fans C-16

 

 

 

 

 

Troubleshooting the CSS 11501 Chassis Fans

C-16

 

 

Troubleshooting the CSS 11503 Chassis Fans

C-17

 

 

Troubleshooting the CSS 11506 Fan Module

C-18

 

 

Troubleshooting the CSS 11501 C-19

 

 

 

 

 

Troubleshooting the CSS Modules C-21

 

 

 

 

 

Log File Information C-24

 

 

 

 

Regulatory Compliance and Safety Information for the Cisco 11500 Series

A P P E N D I X D

 

 

Content Services Switch D-1

 

 

 

 

 

Agency Approvals D-2

 

 

 

 

 

FCC Class A Compliance Notice (United States) D-3

 

 

FCC Compliance Information Statement (United States) D-4

 

 

ICES-003 Class A Compliance Notice (Canada) D-5

 

 

Europe (EU) D-5

 

 

 

 

 

CISPR 22 Class A Warning D-5

 

 

 

 

 

Cisco 11500 Series Content Services Switch Hardware Installation Guide

 

 

 

 

 

 

78-13884-03

 

 

 

ix

 

 

 

 

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Cisco Systems 11500 Series manual Troubleshooting C-1