Chapter 1 FAQs and Troubleshooting
General FAQs and Troubleshooting
For more information on the reload command, see the CLI appendix in the User Guide for the CiscoWorks Wireless LAN Solution Engine, Release 2.5. You can access a PDF version of this guide by clicking View PDF in the WLSE’s online help.
10.If you still cannot connect to the system using a Web browser, contact Cisco’s Technical Assistance Center for assistance.
Symptom The system time or date is incorrect.
Possible Cause
–NTP is misconfigured.
–The system clock is set incorrectly.
Recommended Action Make sure NTP is configured correctly and that the system clock is set correctly.
For information about maintaining the system time and date, see the User Guide for the CiscoWorks Wireless LAN Solution Engine, Release 2.5. You can access a PDF version of this guide by clicking View PDF in the WLSE’s online help.
Symptom The system cannot boot from the hard drive during a reboot.
Possible Cause
–The disk has a physical error.
–The disk image is corrupted.
Recommended Action If the WLSE cannot boot from the hard drive, the hard drive needs to be reimaged. Use the Recovery CD to reimage your WLSE. For more information, see the User Guide for the CiscoWorks Wireless LAN Solution Engine, Release 2.5. You can access a PDF version of this guide by clicking View PDF in the WLSE’s online help.
FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
