Chapter1 FAQs and Troubleshooting
Reports FAQs and Troubleshooting
1-32
FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
Reports FAQs and Troubleshooting
•Reports FAQ, page1-32
•Reports Troubleshooting, page 1-32

Reports FAQ

Q.
Are any of the reports real-time reports?
A.
The reports are not real time. They are based on data that is collected
periodically. The frequency with which the data is collected is user
configurable (see Devices > Discover > Inventory > Polling). The data shown
in reports is as current as the time the data was collected from the devices.

Reports Troubleshooting

•The Top N Busiest Clients report and the Client Statistics report display 0
(zero) values.
•Some report fields are blank.
•The client association data in the Group Client Association report differs
from the data shown in the Current Client Associations report.
•The access point data in the Historical Associations report is not accurate.
•The Summary and/or Detailed report for access points is empty.
•The group report for a user-defined group contains no data.
•After running a job, the updated data does not appear i n a report.
•Email fails to arrive at its destination.
•There is a time discrepancy in the scheduled email jobs.
•No VLAN information is displayed for IOS access points.