Cisco Systems 2.5 Radio Manager FAQs and Troubleshooting

Chapter1 FAQs and Troubleshooting

Radio Manager FAQs and Troubleshooting

1-36

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

Symptom No VLAN information is displayed for IOS access points.

Possible Cause WEP keys have not been configured in each VLAN. When the

WEP keys are configured in the IOS access points, VLAN information is

accessible by SNMP.

Recommended Action Configure the WEP keys for the corresponding VLAN.

Radio Manager FAQs and Troubleshooting

•Radio Manager FAQs

•Radio Manager Troubleshooting

Configuration

•For each AP to report radio information back to WLSE, does each AP need

to be configured as a WDS AP?

•If so, do I need a separate username and password for each? If not, how many

WDS APs would I need?

•Do I need a separate Infrastructure SSID for the APs that are configured as

WDS?Why don’t I see the building or floor node in the device tree in the

Assisted Site Survey Wizard?

Assisted Site Survey Wizard

•Why don't I see the device that I am looking for in the Assisted Site Survey

device tree?

•When I select devices in the Assisted Site Survey Wizard, why are some

shown in red?

•When I’m using the Assisted Site Survey Wizard, why is the Next button

disabled after I complete step one?

•In the Assisted Site Survey Wizard, why is Use Old Radio Scan Data

disabled?