Chapter 1 FAQs and Troubleshooting

Radio Manager FAQs and Troubleshooting

A.No, each AP does not need to be enabled as a WDS AP. Rather, each AP participating in the Radio Monitoring should have a subset of the WDS configuration which includes only the WLCCP username and password.

Q.If so, do I need a separate username and password for each? If not, how many WDS APs would I need?

A.No, you do not need a separate username and password for each. Each WDS AP (either 1100 or 1200) supports up to 30 APs.

Q.Do I need a separate Infrastructure SSID for the APs that are configured as WDS?

A.No, the infrastructure SSID configuration does not need to be altered.

Assisted Site Survey Wizard

Q.Why don’t I see the building or floor node in the device tree in the Assisted Site Survey Wizard?

A.Expand the building node to see all floors that belong to the building. If you expand the building node and the floors still do not appear, close the Wizard and make sure the building and floor exist in the Location Manager navigation tree. If the building or floor does not exist in the Location Manager navigation tree, you first need to create them and then restart the Assisted Site Survey Wizard. See the topic Adding Building Information in the online help or the User Guide for the CiscoWorks Wireless LAN Solution Engine, 2.5.

Q.Why don't I see the device that I am looking for in the Assisted Site Survey device tree?

A.Expand the building and floor nodes to see all devices that belong to a building or floor. If the device still does not appear, close the Assisted Site Survey Wizard and make sure the device appears in the Location Manager navigation tree. If the device does not appear in the Location Manager navigation tree, select Tools > Find Device to locate it. If you find the device, move it to the desired location. See the topic Adding Devices to the Floor Map in the online help or the User Guide for the CiscoWorks Wireless LAN Solution Engine, 2.5. If the device does not appear in Location Manager, it might not have been discovered by the system. See the topic Managing

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

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Cisco Systems 2.5 manual Assisted Site Survey Wizard