Chapter 1 FAQs and Troubleshooting
Radio Manager FAQs and Troubleshooting
Radio Manager Troubleshooting
•WDS has been set up on the AP and WLSE, but WDS isn't authenticating with WLSE.
•My clients are not being authenticated through WDS.
•After completing the Assisted Site Survey, Location Manager did not update to include the applied configurations.
Symptom WDS has been set up on the AP and WLSE, but WDS isn't authenticating with WLSE.
The “Not Authenticated” you see in response to the "show wlccp wnm status” command means that the WDS component has not authenticated the WLSE. There are two possible causes:
Possible Cause The device credentials in the WLSE are not correct. The user name and password should match the user names and passwords entered on the WDS AP and the AAA server.
Recommended Action To correct the credentials:
1.Select Devices > Discover > Device Credentials > WLCCP Credentials.
2.Change the Radius User Name and Radius Password fields to match the user names and passwords entered on the WDS AP and the AAA server.
Possible Cause The WDS AP has not been managed in the WLSE.
Recommended Action To manage the WDS AP:
1.Select Devices > Discover > Managed/Unmanaged.
2.Look in the New folder for your WDS AP.
3.Select it, then select Manage. The process will take
After the WLSE is authenticated by the WDS, the WDS reports its member APs to the WLSE, so they are “discovered” by the WLSE. After these member APs have been discovered, you will need to manage them as well.
FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
