Chapter1 FAQs and Troubleshooting
Radio Manager FAQs and Troubleshooting
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FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
–
Make sure the devices have the correct setup for WDS. Also verify that
WDS is authenticated to WLSE and that WDS has an IP address pointing
to WLSE.
–
Make sure the devices have the correct SNMP read/write community
strings that match the WLSE setting.
Q.
When I’m using the Assisted Site Survey Wizard, the radio scan progress
advances very slowly. How long does it radio scan normally take?
A.
Radio scan normally takes about 5 to 10 minutes to complete. If you suspect
the program has stalled, check its status by selecting Radio Manage r > AP
Radio Scan and viewing the progress of the job.
Q.
Can I skip client walkabout in the Assisted Site Survey Wizard even though
the number of data shown is zero?
A.
Yes, you can skip client walkabout. However, performing a client walkabout
will generate better parameters for your wireless network.
Q.
In the client walkabout step in the Assisted Site Survey Wizard, what is the
Recall button for?
A.
You can click Recall to display a list of the last five client MAC addresses
that were used for the previous client walkabout. To retrieve a previously used
MAC address, click Recall and select a MAC address from the list.
Q.
What is the difference between the Number of Location Data and Number
of New Location Data fields?
A.
Number of Location Data is the total number of data found by client
walkabout for the current session plus any previous sessions. Number of New
Location Data is the total number of data found by client walkabout for the
current session only. The numbers in these two fields can increase at the same
time during a client walkabout.
Q.
In the Constraints and Goals step in the Assisted Site Survey Wizard, how do
I select multiple channels in the channel list?
A.
For Windows users, control-click on the channels to add them to the
selection. The selected channels are highlighted.