Chapter 1 FAQs and Troubleshooting
Firmware FAQs and Troubleshooting
Firmware FAQs and Troubleshooting
•Firmware FAQs, page
•Firmware Troubleshooting, page
Firmware FAQs
•How can firmware images be imported?
•Are firmware jobs run by using both HTTP and SNMP?
•What kinds of job logs are available?
•How many devices can I have in one firmware job?
•Can I give a firmware job a name that is used for a configuration or radio management job?
Q.How can firmware images be imported?
A.Firmware images can be imported to WLSE from the desktop as well as Cisco.com. While importing any image from Cisco.com, the WLSE reads the version string and the device type for the image attributes. For imports from the desktop, you must make sure that the version and the device type strings are correctly entered in the image attributes. For example, for an AP 350, image version 12.00T, the image string must be entered as 12.00T; not 12.0 or 12.00 or 12.0T.
Q.Are firmware jobs run by using both HTTP and SNMP?
A.Yes. Firmware jobs use both HTTP and SNMP protocols.
•HTTP is valid for all supported device versions. The following setup parameters must be in place for HTTP to function properly:
–HTTP credentials for the device (with admin and firmware privileges on the AP) must match those entered on the WLSE HTTP device credentials screen.
–TFTP server settings on the access point must reference the WLSE’s IP address.
FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
