2-5
FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
Chapter2 Fault Descriptions
Access Point Faults
Client authentication
error rate is
Overloaded number
per minute
Non-IOS
and IOS
The fault threshold
set for the
overloaded state
has been exceeded.
When this fault is
cleared, the
following message
displays: Client
association error
rate is OK.
Manage Fault
Settings >
Thresholds >
Access Point >
Authentication
Error Rate
Verify that the fault
threshold is set correctly.
If the threshold is set
correctly, review your
network to determine the
action necessary to clear
the fault condition.
Device state is rogue
access point
IOS The WLSE
detected a rogue
access point. (This
is an access point
that is not being
managed and is
unknown to the
WLSE.)
Manage
Network-Wide
Settings >
Rogue AP
Detection
Use Location Manager
(select Radio Manager >
Location Manager) to
locate the rogue access
point.
Device was not
reachable via SNMP
Non-IOS
and IOS
The SNMP Agent
could be down.
When this fault is
cleared, the
following message
displays: Device
was reachable via
SNMP.
Manage Fault
Settings >
Thresholds >
Access Point >
SNMP
Reachable
Make sure SNMP is
enabled on the device and
that the agent is not down.
Take a MIB walk of the
device to make sure sysup
time is returning 0, which
indicates Device is
reachable.
The SNMP
community string
in the access point
has been changed,
and then a
discovery job is
run.
Not applicable. Change the SNMP
community string on the
WLSE to match the new
community string on the
access point, then run
discovery again.
Table2-1 Access Point Faults (continued)
Fault Description Type Explanation Related Setting Recommended Action