Chapter 1 FAQs and Troubleshooting

Firmware FAQs and Troubleshooting

Device Login Sequence

Telnet Credential Fields Required

 

 

Username:

User Name

Password:

User Password

prompt >enable

Password:

Enable Password

enable prompt #

 

 

 

Password:

User Password

prompt > enable

Enable Password

Password:

enable prompt #

(leave the User Name field empty)

 

 

 

prompt > enable

Enable Password

Password:

(leave User Name and User Password fields empty)

enable prompt #

 

 

enable prompt #

Not supported. Configure the device accordingly.

 

 

Symptom After conversion to IOS, the native VLAN information is not correct.

Possible Cause If VLANs are configured on non-IOS devices and none of them is configured as native, the conversion process automatically makes one VLAN native. This may not be the correct native VLAN. If more than one device is included in the conversion job, a different VLAN may become native in some APs.

Recommended Action Access the AP(s) via Telnet or the console and change the native VLAN to the desired one.

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

1-31

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Cisco Systems 2.5 manual Telnet Credential Fields Required