Tech Support, Technical Support | D-Link DES-3018 instruction

Tech Support

Technical Support

You can find software updates and user documentation on the

D-Link website.

D-Link provides free technical support for customers within the United States and within Canada for the duration of the service period, and warranty confirmation service, during the warranty period on this product. U.S. and Canadian customers can contact D-Link technical support through our website, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone:

(877) 354-6555

Monday to Friday 8:00am to 5:00pm PST

D-Link Technical Support over the Internet:

http://support.dlink.com

email:support@dlink.com

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone:

1-800-361-5265

Monday to Friday 7:30am to 9:00pm EST

D-Link Technical Support over the Internet:

http://support.dlink.com email: support@dlink.ca

Image 231

D-Link DES-3018 manual Tech Support, Technical Support

Contents

Manual Copyright 2008. All rights reserved Table of Contents Introduction to Web-based Switch Configuration AdministrationSnmp Manager Tool Tips L2 Features CoS 109 CPU Interface Filtering 122Security 133 Monitoring 165 Glossary 210 Appendix a 200 Appendix B 203Appendix C 204 Appendix D 209 Preface ConventionDescription Intended ReadersTypographical Conventions Bold font Safety Cautions Safety Instructions General Precautions for Rack-Mountable Products Protecting Against Electrostatic Discharge Switch Description FeaturesIntroduction If MIB Gigabit Ethernet Technology Switching TechnologyEthernet Technology Fast EthernetPage DES-3010F Front Panel Front-Panel Components and LED Indicators LED or Button Power Console Link/Act Speed Description DES-3026 LED indicators Rear panels of these switches contain an AC power connector Rear Panel DescriptionSide Panel Description Installation Package ContentsBefore You Connect to the Network Power On Installing the Switch without the RackInstalling the Switch in a Rack Mounting the Switch in a Standard 19 Rack DEM-301T Optional Module Optional Modules Optional Module Slots Upgraded DES-3018 / DES-3026 are now ready for use Switch to End Node Connecting the Switch Switch connected to switch using fiber-optic cabling Switch to Hub or Switch Uplink Connection to a server, PC or switch stack Web-based Management Interface Introduction to Switch ManagementCommand Line Console Interface through the Serial Port Management Options To connect a terminal to the console port Initial screen, first time connecting to the Switch First Time Connecting to the Switch Snmp Settings Password Protection MIBs Traps IP Address Assignment Show switch command Assigning the Switch an IP Address Connecting Devices to the Switch Introduction to Web-based Switch Configuration IntroductionLogging on to the Web Manager Areas of the User Interface Web-based User Interface Area Area FunctionArea Web Pages Administration Device Information screen Device Information Parameter Description IP Address Click Apply to implement changes made Setting the Switchs IP Address using the Console Interface Port Settings Port Configuration Speed/Duplex Following parameters can be configuredClick Apply to implement the new settings on the Switch Parameter Description State Port Description Port Description Setting and Port Description Table Connection Port Error DisabledFollowing information can be viewed in the preceding window Port User Accounts window User Accounts Admin and User Privileges Management Admin UserUser Account Management Cable Diagnostics Password Encryption 12. Port Mirroring window Port Mirroring Numerical Facility Code System Log SettingsFollowing parameters can be set Parameter Description Index1-4 Host IP Severity Facility UDP Port 514 or Status Time Settings Set Current Time Year Month Day Sntp SettingsTime Settings ParameterDescription Time Settings Current Time Time Source Time Zone and DST Click Apply to implement your changesTime in HH MM SS DST Annual Settings DST Repeating Settings MAC Notification Settings Global SettingsFollowing parameters may be viewed and modified Tftp Services Ping TestTest Snmp Settings Snmp ManagerMIBs ParameterDescription User Name Snmp Trap SettingsSnmp User Table Following parameters are displayed Group Name Snmp Version Auth-Protocol Priv-Protocol Following parameters can set Subtree OID Snmp View TableSnmp View Table ParameterDescription View Name Snmp Group Table Manager Snmp Group TableView Type 28. Snmp Group Table Configuration Add window Snmp Community Table ParameterDescription Community Name View Name Access Right Snmp Host Table Use the Snmp Host Table to set up Snmp trap recipients Snmp Engine ID 31. Snmp Engine ID Configuration window IP-MAC-Port Binding Impb IP-MAC-Port Binding Impb 32. IP-MAC Binding Ports window IP-MAC Binding Table 33. IP-MAC Binding Table menu IP-MAC Binding Blocked IP-MAC Binding Blocked Single IP Management SIM Overview Link Single IP Management Single IP Settings SIM Settings SIM Using the Web Interface Topology HoldtimeParameterDescription Device Name Local Port Icon Description Speed Remote Port MAC Address Model Name 39. Device Information Utilizing the Tool Tip Tool Tips 40. Port Speed Utilizing the Tool Tip Group Icon Commander Switch IconFollowing options may appear for the user to configure Right Click 44. Property window Member Switch Icon 46. Property window Candidate Switch Icon Five menus on the menu bar are as follows Menu BarThis window holds the following information Click Close to close the Property window Device Upload Log File Firmware UpgradeConfiguration File Backup/Restore IP Setting Upload Log File 55. Upload Log File window ParameterDescription Forwarding & FilteringUnicast Forwarding Unicast Forwarding Multicast Forwarding Multicast MAC Address Port Settings 59. Configure Multicast Filtering Mode Multicast Filtering Mode Smtp Service Smtp Server Settings ParameterDescription Subject Content Smtp Service DHCP/BOOTP Relay DHCP/BOOTP Relay Global SettingsFollowing fields can be set Dhcp Relay Agent Information Option State Check Policy Click Apply to implement any changes that have been made Circuit ID sub-option format DHCP/BOOTP Relay Interface SettingsImplementation of Dhcp Information Option 82 on the Switch Relay Interface Settings ParameterDescription Relay IP Address Mode Dhcp Relay Option 60 Default SettingsFollowing parameters may be configured or viewed Relay Option 60 Default Settings Dhcp Relay Option 60 Settings Following parameters may be configuredParameterDescription String Server IP Match Type ParameterDescription Client ID Dhcp Relay Option 61 Default SettingsDhcp Relay Option 61 Settings Following parameters may be set Relay Rule Ieee 802.1Q VLANs L2 FeaturesVLANs Vlan Description Ieee 802.1Q Packet Forwarding 802.1Q Vlan Tags Ingress Filtering Tagging and Untagging Vlan and Trunk Groups Default VLANsSwitch Ports Vlan Segmentation 1Q Static VLANs window Static Vlan Entry 1Q Static VLANs Modify Vlan Name Port Settings Tag None Egress Understanding Port Trunk Groups Link AggregationPage Parameter Description Vlan Trunk Status From…To Vlan Trunk Settings Trunking Link Aggregation Link Aggregation Lacp Port Settings Lacp Port Settings Click Apply to implement changes made 12. Current Igmp Snooping Group Entries Igmp Snooping Vlan ID Following parameters may be viewed or modified Vlan Name Member Ports Static Router Ports Settings ParameterDescription From…To Status Igmp Access Control SettingsIgmp Snooping Igmp Access Control Settings Click Apply to implement the new settings 802.1w Rstp 802.1D STP Forwarding Learning Spanning Tree802.1w Rapid Spanning Tree Port Transition States 802.1D and 802.1w Compatibility STP Bridge Global SettingsEdge Port P2P Port Spanning Tree Protocol 17. STP Bridge Global Settings 104 STP can be set up on a port per port basis STP Port Settings Edge From/ToPriority Migration ParameterDescription Loopdetect Status Interval Following fields may be configuredLoopback Detection Loopback Detection Recover Time From… To State CoS CoSIeee 802.1p Priority Advantages of CoS An Example of the Default CoS Mapping on the Switch Understanding CoS Port Bandwidth Bandwidth Settings and Port Bandwidth Table window ParameterDescription From/To Type No Limit Rate 1p Default Priority and the 802.1p Default Priority window 802.1p Default Priority ParameterDescription Strict 802.1p User PriorityCoS Scheduling Mechanism Scheduling Mechanism has the following parameters Click Apply to let your changes take effect Weight fairParameterDescription Weights CoS Output Scheduling Priority Setting Priority Settings TOS Priority Settings Configure the following Priority Setting parametersParameterDescription From/To MainSelect Dscp Priority Setting Dscp Priority Settings 10. Port Mapping Priority CoS Port Mapping Priority Settings 11. MAC Priority Setting MAC Priority Settings Interface Filtering CPU Interface Filtering State CPU Interface Filtering State SettingsCPU Interface Filtering CPU Interface Filtering Table 802.1p Profile IDSource MAC Destination MAC Source IP Mask Destination IP Mask Ethernet type Protocol Click Apply to set this entry in the Switch’s memory Parameter Description Profile ID Type Offset Shown below is the Packet Content Mask configuration window CPU Interface Filtering Table Ethernet Parameters Description Access ID 10. CPU Interface Filtering Rule Table IP Parameter Description Profile ID Mode Access ID Type 12. CPU Interface Filtering Rule Display IP Vlan Name Source IP Destination IP DSCP0-63 Port ParametersDescription Profile ID Mode Access ID Type Offset 15. CPU Interface Filtering Rule Display Packet Content Traffic Control Security Traffic Control Settings window Click Apply to implement the settings of each field 136 Port Security Port Security Settings and Table window Admin State Max. Addr0-10 Lock Address Mode Port Lock Entries Lock EntriesDelete 802.1X 802.1X Port-Based and MAC-Based Access Control Authenticator Authentication Server Client Client 802.1X Authentication Process Authentication Process 10. Example of Typical Port-Based Configuration Port-Based Network Access Control 11. Example of Typical MAC-Based Configuration MAC-Based Network Access Control 12 .1X Authenticator Settings window 802.1X Authenticator Settings This screen allows you to set the following parameters ReAuthPeriod SuppTimeoutServerTimeout MaxReq Local Users ParameterDescription From and To Capability 802.1X Capability SettingsSettings to view the following window Click Security 802.1X 802.1X Capability Guest VLANs Limitations Using the Guest Vlan Configure 802.1X Guest Vlan OperationPort List 18. Initialize Port window Initializing Ports for Port Based Initializing Ports for MAC Based Reauthenticate Ports for Port Based Auth State Reauthenticate Ports for MAC-basedPorts Parameter Description Port Radius Server To view the Trusted Host table, click Security Trusted Host Trusted Host 24. Current Traffic Segmentation Table Traffic Segmentation Secure Shell SSH 25. Setup Forwarding Ports window SSH Server Configuration SSH Authentication Mode and Algorithm Settings Algorithm SettingsFollowing algorithms may be set Data Integrity Algorithm Blow-fish CBCCast128-CBC Twofish128 Twofish192 Twofish256 Encryption Algorithm 28. SSH User Authentication Mode window SSH User Authentication Mode Auth. Mode User may set the following parametersParameter Description User Name CPU Utilization Monitoring Port Utilization window Port Utilization ParameterDescription Time Interval Record Number Packets Received RXReceived RX Rx Packets Analysis Table Following fields may be set or viewed Packets UMB CastRX UMB Cast RX 171 TransmittedTX Transmitted TX Tx Packets Analysis window table for Bytes and Packets Rx Error Analysis window line graph Packet Errors 10. Rx Error Analysis window table 11. Tx Error Analysis window line graph 12. Tx Error Analysis window table Packet Size Packet Size Following fields can be set or viewed 15. Vlan Status window Vlan Status ParameterDescription Vlan Name MAC Address Port Find MAC AddressMAC Address Following fields can be viewed or set ParameterDescription Sequence Time Log Text Switch Log ParameterDescription Log Mode Time Interval Log Settings Multicast Group MAC Address Reports Port Map Igmp Snooping Group Browse Router Port Browse ARP TableSession Table ParameterDescription Server Port Access ControlRadius Authentication Radius Authentication 187 Accounting Radius Accounting BadAuthenticators UnknownTypes PacketsDropped Auth Diagnostics SuccessAuthenticating EntersConnectingEapLogOffsConnecting EntersAuthenticating ResponsesFromSupplicant AuthSuccesses AuthFails Auth Session Statistics Auth Statistics 27. Authenticator Statistics window Rx Invalid Rx Error Last Version Last Source Auth State Monitoring Port Access Control Auth State 29. Authenticator State window MAC-Based 30. Factory Reset to Default Value window Reset Reboot System Following menu is used to restart the SwitchSave Changes Logout 33. Reboot System window Physical and Environmental Appendix a CSMA/CD General Performance Appendix 1- 2. The standard RJ-45 pin assignments Appendix B System Log Entries Appendix C 205 206 207 208 Appendix D Cable LengthsStandard Media Type Maximum Distance Glossary Page Warranties and Registration Limited Warranty What Is Not Covered FCC Warning TrademarksCopyright Statement Page Page Product Registration Technical Support Tech Support Technical Support Technische Unterstützung Assistance technique Asistencia Técnica Supporto tecnico Technical Support Pomoc techniczna Technická podpora Technikai Támogatás Teknisk Support Teknisk Support Teknistä tukea asiakkaille Suomessa Teknisk Support Suporte Técnico Τεχνική Υποστήριξη Tehnička podrška Tehnična podpora Suport tehnica Technical Support Technical Support Техническая поддержка Asistencia Técnica Suporte Técnico Link友訊科技台灣分公司技術支援資訊 Dukungan Teknis 技术支持 Germany Spain Egypt International Offices All Countries and Regions excluding USA Registration Card 247