8.Is the keyboard operating properly? Yes. Continue to step 9.
No. Go to “Troubleshooting the Keyboard” in Chap- ter 6.
9.Is the mouse or printer operating properly?
Yes. Continue with “Look and Listen” next in this chapter.
No. Go to “Troubleshooting I/O Ports” in Chapter 6.
.
Look and Listen
Looking at and listening to the system is important in determining the source of a problem. Look and listen for the indications described in Table
Table 2-1. Boot Routine Indications
Look/Listen for: | Action |
|
|
An error message | See Chapter 3, “Messages and Codes.” |
|
|
Alert messages from the Dell HIP software | The server management software has detected a problem inside |
| the computer. See “Alert Log Messages From the Dell HIP Pro- |
| gram” in Chapter 3. |
|
|
The monitor’s power indicator | Most monitors have a power indicator (usually on the front |
| bezel). If the monitor’s power indicator does not come on, see |
| “Troubleshooting the Monitor” in Chapter 6. |
|
|
The keyboard indicators | Most keyboards have one or more indicators (usually in the |
| |
| <Caps Lock> key, or the <Scroll Lock> key to toggle their |
| respective keyboard indicators on and off. If the indicators do |
| not light up, see “Troubleshooting the Keyboard” in Chapter 6. |
|
|
The | The |
| off when you access data on the diskette drive. If the diskette- |
| drive access indicator does not light up, see “Troubleshooting |
| the Diskette Drive Subsystem” in Chapter 7. |
|
|
The | The |
| and off when you access data on the |
| system running the Microsoft® Windows NT ® operating sys- |
| tem, you can test the drive by opening Windows Explorer and |
| clicking on the icon for drive C. If the |
| indicator does not come on, see “Troubleshooting SCSI Hard- |
| Disk Drives” in Chapter 7. |
|
|
A series of beeps | See Chapter 3, “Messages and Codes.” |
|
|
Checking the Basics |
