Diagnostics Messages

When you run a test group or subtest in the system diag- nostics, an error message may result. These particular error messages are not covered in this chapter. Record the message on a copy of the Diagnostics Checklist found in Appendix A; then see Chapter 11, “Getting Help,” for instructions on obtaining technical assistance.

Alert Log Messages From the Dell HIP Program

The Dell HIP server management application program generates alert messages that can be configured to appear in the simple network management protocol (SNMP) trap log file. To see the trap log, select any enterprise under the SNMP trap log icon. More information about the Alert Log window and options is provided in the Dell HIP online help and the Dell HIP User’s Guide.

Alert log messages consist of information, status, warn- ing, and failure messages for drive, temperature, fan, and power conditions. They can assist you with identifying a problem and may provide you with information to help you resolve the problem. Alert log and other messages are explained in the Dell HIP online help.

SCSI Hard-Disk Drive Indicator Codes

The three light-emitting diode (LED) indicators (see Fig- ure 2-2) adjacent to each of the six small computer system interface (SCSI) hard-disk drive bays provide information on the status of the SCSI hard-disk drives. The SCSI backplane firmware controls the drive online and drive fault indicators, while the drive access indicator is usually controlled by the drive itself.

Table 3-3 lists the drive indicator patterns established by the SCSI backplane firmware. Different patterns are dis- played as drive events occur in the system. For example, in the event of a hard-disk drive failure, the “drive failed” pattern appears. After the drive is selected for removal, the “drive being prepared for removal” pattern appears, followed by the “drive ready for insertion or removal” pattern. After the replacement drive is installed, the “drive being prepared for operation” pattern appears, and then the “drive online” pattern appears.

Table 3-3. SCSI Hard-Disk Drive Indicator

Patterns

Status

Indicator Pattern

 

 

Identify drive

All three drive indicators

 

blink simultaneously.

Drive being prepared

The three drive indicators

for removal

flash sequentially.

Drive ready for inser-

All three indicators are off.

tion or removal

 

Drive being prepared

The drive online indicator is

for operation

on; the drive activity indica-

 

tor may flash briefly.

Drive bay empty

All three indicators are off.

Drive predicted fail-

The drive online indicator

ure

turns off; the drive fault indi-

 

cator blinks on briefly each

 

second.

Drive failed

The drive online indicator

 

turns off; the drive fault indi-

 

cator blinks off briefly each

 

second.

Drive rebuilding

The drive online indicator

 

blinks rapidly.

Drive online

The drive online indicator is

 

on.

 

 

Messages and Codes

3-5

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Dell 6100, 200 Diagnostics Messages, Alert Log Messages From the Dell HIP Program, Scsi Hard-Disk Drive Indicator Codes