Dell 200 Diskette Drives Test Group, Serial/Infrared Ports Test Group, Why Run the Mouse Test?

Models: 6100 200

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Why Run the Mouse Test?

Mouse or touch pad problems are as likely to originate in RAM as they are to be caused by a faulty mouse or touch pad. Three sources of RAM-related problems include the configuration of a program (which changes the function of the mouse or touch pad), memory-resident programs, and failure of a device driver (the software that controls the function of the mouse or touch pad). If these possibil- ities have been eliminated and the following symptoms persist, run the Mouse Test:

When you press a mouse button or the touch pad, the function of the button (or touch pad) continues; that is, the button (or touch pad) seems to be stuck.

If the response when you press a mouse button or the touch pad is different from the usual or anticipated response, the button (or touch pad) contact may be damaged.

A mouse button or the touch pad does not work at all.

The cursor does not respond on the screen in accor- dance with the movements you make with the mouse or touch pad.

Diskette Drives Test Group

The subtests in the Diskette Drives Test Group allow you to test both 5.25-inch and 3.5-inch diskette drives of all capacities.

Subtests

The diskette drive subtests in the Diskette Drives Test Group and the drive functions they confirm follow:

Change Line Test

Checks for bent pins on the diskette drive controller and for defective lines on the diskette cable.

Seek Test

Checks the drive’s ability to search for a specified track on the diskette and to position its read/write heads to all tracks.

Read Test

Positions the read/write heads at each cylinder of the diskette for reading data and verifies that all tracks on the diskette can be read correctly.

Write Test

Positions the read/write heads at each cylinder of the diskette and verifies that all tracks on the diskette can be written to correctly.

Why Run a Diskette Drives Test?

Often, a diskette drive problem may first appear to be a diskette problem. A box of defective diskettes might pro- duce faulty-drive error messages. The test results can be confusing, so Dell suggests running the subtests in the Diskette Drives Test Group more than once using dis- kettes from different sources.

Another possible cause of diskette drive problems is human error—typing a command in an incorrect form (usually called a syntax error). Be sure you have entered the command in the proper form.

When the diskette(s) and command syntax are eliminated as causes, the following symptoms usually suggest a drive problem and warrant running a subtest in the Dis- kette Drives Test Group:

An error message appears on the screen stating that the computer cannot read from or write to a diskette.

A diskette cannot be properly formatted, or format error messages appear on the screen.

Data on diskettes is corrupted or lost; these problems may be intermittent.

Serial/Infrared Ports Test Group

The subtests in the Serial/Infrared Ports Test Group check the computer’s interface with external devices, such as a printer and a mouse, that are connected to the computer through a serial or infrared port. The subtests in this test group are not intended as a diagnostic test for the actual peripheral attached to each port.

NOTES: With certain modems installed, the subtests in the Serial/Infrared Ports Test Group may fail because the modem appears to the diagnostics as a serial or infrared

5-14 Dell PowerEdge 6100/200 System Installation and Troubleshooting Guide

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Dell 200, 6100 manual Diskette Drives Test Group, Serial/Infrared Ports Test Group, Why Run the Mouse Test?