Table 11-3. Dell Contact Numbers (continued)
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| Area | Local Number or |
Country | Department Name or Service | Code |
Canada | Automated | . . . . . . . | toll free: | |
(North York, Ontario) | AutoTech (Automated technical support) |
| toll free: | |
| . . . . . . . | |||
NOTE: Customers in | Customer Care (From outside Toronto) |
| toll free: | |
Canada call the | . . . . . . . | |||
Customer Care (From within Toronto) | 416 | . . . . . . . . . . . . . | ||
U.S. for access to | ||||
TechConnect BBS. | Customer Technical Support |
|
| |
|
|
| ||
| (From outside Toronto) | . . . . . . . | toll free: | |
| Customer Technical Support | 416 | . . . . . . . . . . . . . | |
| (From within Toronto) | |||
| Customer Account Services |
|
| |
| (Credit Return Authorization Numbers) | . . . . . . . | toll free: | |
| Sales (Direct | . . . . . . . | toll free: | |
| Sales (Direct | 416 . . . | . . . . . . . . . . . . . | |
| Sales (Software and peripherals) | . . . . . . . | toll free: | |
| Sales (Federal government, education, and medical) | . . . . . . . | toll free: | |
| Sales (Major accounts) | . . . . . . . | toll free: | |
| TechConnect BBS | 512 . . . | . . . . . . . . . . . . . | |
| TechFax | . . . . . . . | toll free: | |
|
|
|
| |
China | Sales | . . . . . . . | . . . . . . . . . . . . 6846 1122 | |
(Beijing) |
|
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| |
|
|
|
| |
Czech Republic* | Technical Support | 02 . . . . | . . . . . . . . . . . . . 8728 221 | |
(Prague) | Customer Service and Sales | 02 . | . . . . . . . . . . . . . . 879250 | |
| ||||
| TechConnect BBS | 02 . . . . | . . . . . . . . . . . . .66710274 |
*For technical assistance in this country after normal working hours, use one of the following numbers:
Getting Help |