Getting Help 11-9
Canada
(North York, Ontario)
NOTE: Customers in
Canada call the
U.S. for access to
TechConnect BBS.
Automated Order-Status System. . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-9014
AutoTech (Automated technical support). . . . . . . . . . . . . . . . . . . . . toll free: 1-800-247-9362
Customer Care (From outside Toronto). . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-387-5759
Customer Care (From within Toronto) . . . . . . . . . . . . . . . 416 . . . . . . . . . . . . . . . .758-2400
Customer Technical Support
(From outside Toronto) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-387-5757
Customer Technical Support
(From within Toronto). . . . . . . . . . . . . . . . . . . . . . . . . . . . 416 . . . . . . . . . . . . . . . . 758-2300
Customer Account Services
(Credit Return Authorization Numbers) . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-387-5759
Sales (Direct sales—from outside Toronto). . . . . . . . . . . . . . . . . . . . toll free: 1-800-387-5752
Sales (Direct sales—from within Toronto) . . . . . . . . . . . . . 416 . . . . . . . . . . . . . . . . 758-2200
Sales (Software and peripherals) . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-667-7345
Sales (Federal government, education, and medical) . . . . . . . . . . . . . toll free: 1-800-567-7542
Sales (Major accounts) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-387-5755
TechConnect BBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-8528
TechFax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-950-1329
China
(Beijing) Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68461122
Czech Republic*
(Prague) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 . . . . . . . . . . . . . . . . . 8728 221
Customer Service and Sales. . . . . . . . . . . . . . . . . . . . . . 02 . . . . . . . . . . . . . . . . . . 879250
TechConnect BBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 . . . . . . . . . . . . . . . . .66710274
* For technical assistance in this country after normal working hours, use one of the following numbers:
(353-1) 204 4008 or (353-1) 286 5908 (English only—the call is rerouted to the U.S.).
Table 11-3. Dell Contact Numbers (continued)
Country Area Local Number or
Department Name or Service Code Toll-Free Number