Chapter 4

Reference

 

 

 

 

 

 

Message Number

Possible Reason

What to Do

 

 

 

 

 

 

 

 

 

 

 

 

 

• The receiver gives you three

• Wait a few minutes and then try again to enter the password.

 

 

 

chances to enter the correct

Note: The “time out” feature is designed to prevent someone

 

 

074

password. If you fail to do so, the

from trying password after password until he or she happens to

 

 

receiver “times out” and will not

guess the right one and so gains unauthorized access to the

 

 

 

allow you to try again for several

receiver.

 

 

 

minutes.

 

 

 

 

 

 

 

 

 

• You may not have connected the

• Connect the receiver to an active telephone line.

 

 

 

receiver to an active telephone

Make sure that the telephone line to which you connect the

 

 

 

line. Or, the telephone line may

receiver is working properly.

 

 

 

be defective.

Note: To be able to order pay per view programs, you must

 

 

 

 

keep the receiver connected to an active telephone line at all

 

 

078, 079, 080

 

times. If your setup includes more than one receiver, this applies

 

 

 

to each receiver. The receiver uses the telephone line to make

 

 

 

 

toll-free calls, usually in the middle of the night, to send

 

 

 

 

information to the Customer Service Center.

 

 

 

• Maybe the receiver is connected

• Install a DSL filter between the receiver and the telephone

 

 

 

to a DSL (Digital Subscriber

wall jack.

 

 

 

Line) phone line.

 

 

 

 

 

 

 

 

 

• You may have set up the receiver

• If you want to reset the receiver to its factory default settings,

 

 

093

to reset itself back to the “factory

select the Yes option. If not, select the No option.

 

 

defaults,” that is, the settings it

 

 

 

 

had when it was shipped from the

 

 

 

 

factory.

 

 

 

 

 

 

 

 

 

 

 

 

Using the Remote Control

 

 

 

 

 

 

What Is Happening

Possible Reason

What to Do

 

 

 

 

 

 

 

 

 

 

 

 

You cannot find the remote control.

• N/A

• Use the receiver front panel Control

 

 

 

 

Buttons to control the receiver until

 

 

 

 

you find the remote. If the remote

 

 

 

 

control is permanently lost or too

 

 

 

 

damaged to use, call the Service Center

 

 

 

 

to order a replacement.

 

 

 

 

 

 

 

When you press a button on the remote

• The remote control may be missing

• If the batteries are missing or dead,

 

 

control, the receiver does not do what you

batteries, the batteries may be

insert fresh AAA-size batteries.

 

 

expect.

incorrectly placed in the remote, or the

If the remote has fresh batteries, check

 

 

 

batteries may be weak or dead.

whether they are placed according to the

 

 

 

 

label diagram. If not, remove them and

 

 

 

 

place correctly.

 

 

 

• You may be using the wrong remote

• Make sure you are using an IR remote to

 

 

 

control (IR only or IR/UHF Pro) for the

control a nearby TV or UHF Pro remote

 

 

 

TV you are trying to operate.

to control the receiver in another room.

 

 

 

 

 

 

 

Your (optional) IR/UHF Pro remote control

• You may be experiencing interference

• Make sure the UHF antenna is

 

 

does not work well from far away.

from objects near your receiver antenna.

connected to the receiver and not

 

 

 

 

touching anything else.

 

 

 

 

• Vary the tilt angle of the receiver's UHF

 

 

 

 

antenna. Locate the UHF antenna tip

 

 

 

 

away from other electronics equipment

 

 

 

 

or metal surfaces, even if separated by

 

 

 

 

wooden shelving.

 

 

 

 

• Move the receiver to different locations.

 

 

 

 

For best results, place the receiver as

 

 

 

 

high as possible, above all other

 

 

 

 

equipment in your entertainment center.

 

 

 

 

• Place the UHF antenna outside the

 

 

 

 

entertainment center by using a coaxial

 

 

 

 

cable to connect it to the receiver.

 

 

 

 

 

 

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Dish Network 512 manual Using the Remote Control, 074