Chapter 1
Introduction
Tip: If you lose your picture, it’s most likely due to heavy rain, snow, or the
Satellite Television
Satellite television uses satellites in a stationary orbit over the Earth to deliver television and audio programming. This type of orbit enables the satellites to stay aligned over one place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the dish does not have to move.
Satellite Signal Quality
Rain and Snow Fade
Heavy rain, snow, or cloud cover can block the satellite signal, which can interrupt your programming service. By aiming the satellite dish to get the strongest signal during installation, you can help prevent rain and snow from interrupting the signal. Your service will return after the weather condition has passed.
Solar Interference
Twice a year, the sun moves to a position behind the DISH Network satellite as it orbits the Earth. The exact time of the year that this occurs varies, depending on the location, but it is near the beginning of spring and again near the beginning of autumn. The period of solar interference lasts for a few minutes at about the same time everyday for a few days during the spring and autumn, so do not be alarmed when it happens.
This is an unavoidable natural event for all television involving the use of satellites and has an adverse effect on many program providers. During these brief periods, you will not be able to see programs on DISH Network. Once the sun has moved from behind the satellite, the programs will reappear.
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