Personal Identification Numbers

Personal Identification Numbers

You can set up a Personal Identification Number (PIN) for call-in requests only. Anyone calling DISH Network’s Customer Service Center must provide this PIN to make any changes to your account. You may call the Customer Service Center at any time to set up a PIN.

If you forget your PIN, then you will need to speak with a Customer Service Representative. The representative may ask for more information to verify your identity and that you are authorized to make changes to your account.

Using Caller ID

Caller ID displays on your TV the names of people as they call you if you subscribe to Caller ID from your local telephone company. To use this feature, make sure you have an active phone line connected to the receiver and that the Caller ID feature is enabled on the line. After you turn on Caller ID, it stays on until you decide to turn it off.

Caller ID Screens

When you receive a call, you will see a Caller ID pop-up message screen.

You can select OK to close the message screen. If you do nothing, it will disappear after 20 seconds.

If you are accessing a menu screen when a call comes in, you will see a different Caller ID pop-up screen.

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Dish Network 512 manual Personal Identification Numbers, Using Caller ID, Caller ID Screens