![](/images/new-backgrounds/1278409/278409215x1.webp)
Chapter 4
Reference
Changing Channels
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| What Is |
| Possible Reason | What to Do |
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| Happening |
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| You enter a desired | • | You may have made a mistake | • Carefully retry entering the channel number you want. Press the |
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| channel number. The |
| entering the channel number, or | remote control RECALL button to return to the previous |
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| channel changes, but the |
| the channel number you entered | channel number. |
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| new channel is not exactly |
| may be invalid. If so, the channel |
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| the channel you entered. |
| displayed is the closest possible |
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| to the channel you entered. If you |
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| entered the number for a channel |
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| that you have not bought, the |
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| receiver will change to the |
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| channel and allow you to buy the |
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| channel or display a message. |
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| You are scanning up or | • | If a Favorite List other than All | • Select All Chan as the active Favorite List by pressing the |
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| down through the |
| Chan is applied, the receiver | GUIDE button repeatedly. Unlock the receiver so that it does |
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| channels, and the receiver |
| will skip channels that are not on | not skip adult channels. |
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| is skipping channels that |
| the applied list. |
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| you know you have | • | If you have set up the locks to | • If you want to buy a channel, call the Customer Service Center. |
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| bought. |
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| hide adult channels and the |
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| receiver is locked, the receiver |
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| will skip such channels. |
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Using Favorites Lists |
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| What Is |
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| Happening |
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| You press the remote | • | If you have not added channels to | • You must add channels to a custom Favorite List before you can |
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| Guide button while the |
| any custom Favorite List, you | apply it. |
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| Program Guide is |
| will be able to apply only the All |
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| displayed. You find that |
| Chan list or the All Sub list. |
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| you can apply only the All |
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| Chan list or the All Sub |
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| list. |
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| You try to change the | • | The receiver will not allow you | • Choose another list to change. |
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| All Chan list or the All |
| to change the All Chan list or the | Note: You can only change the All Sub list by changing what |
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| Sub list. The receiver |
| All Sub list. | channels |
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| displays an ERROR |
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| you buy. |
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| message. |
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| You try to apply an empty | • | The receiver will not allow you | • Choose another list to apply, or add at least one channel to the |
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| Favorite List. The receiver |
| to apply an empty list. | empty list. |
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| displays an ERROR |
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| message. |
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| A Favorite List does not | • | If you have set up the locks to | • Unlock the receiver for the list to show adult channels. |
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| show channels that you |
| hide adult channels and the |
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| know you have added to it. |
| receiver is locked, the Favorite |
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| List will not show such channels. |
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Buying a |
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| What Is |
| Possible Reason | What to Do |
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| Happening |
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| Someone orders a pay per | • | You may have been away from | • Lock the purchase of pay per view programs. Remember that |
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| view program without |
| the receiver, and someone else | you are responsible for all pay per view purchases, whether or |
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| your permission. |
| used it. | not you authorize such purchases. If you lock pay per view |
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| purchases, then anyone who wants to order a pay per view |
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| program must enter the password. |
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Page 104