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| Residential Customer Agreement | |
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Service Access Fee | $6.00 | You do not subscribe to applicable required minimum monthly |
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| programming. |
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| Transactional Fees |
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Type of Fee | Amount | Description of When Fee Applies |
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Check by Phone Fee | $9.99 | You make a personal check payment using our automated |
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| phone system or through our customer service center. |
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External Hard Drive Activation | $39.99 | One time fee charged if you have a ViP receiver and you |
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Fee |
| choose to connect an external hard drive to that receiver. |
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Late Payment Fee | $5.00 | You do not pay your bill in full on or before its due date (unless |
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| you are receiving Services pursuant to a |
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Live Operator Payment Fee | $5.00 | You make a debit or credit card payment through a DISH |
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| Network customer service representative (unless you are |
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| receiving Services pursuant to a |
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Mobile Fee | $20.00 | You would like the ability to order |
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| time without a phone line connected to your receiver. Charged |
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| annually. |
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$1.50 | You use our automated telephone system to order DISH |
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| Network |
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$5.00 | You call one of our customer service centers to order DISH |
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| Network |
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| $25.00 | We disconnect your Services for any reason and you wish to |
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| restart such Services (unless you are receiving Services |
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Restart Fee |
| pursuant to a |
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$5.00 | If you are a |
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| Services for any reason, and you wish to restart such |
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| Services. |
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Returned Payment Fee | $10.00 | You pay DISH Network by EFT or check and payment is |
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| subsequently returned. |
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| $14.95 | DISH Network sends you hardware you via regular delivery. |
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| (Additional $10 Extended Delivery Fee applies to Alaska, |
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| Hawaii, Puerto Rico, or the U.S. Virgin Islands deliveries.) |
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| $5.95 | DISH Network sends you a remote control via regular delivery. |
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| (An additional $10 Extended Delivery Fee applies to Alaska, |
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Shipping and Handling Fee |
| Hawaii, Puerto Rico, or the U.S. Virgin Islands deliveries.) |
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$8.95 | DISH Network sends you an accessory via regular delivery. |
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| (An additional $7 Extended Delivery Fee applies to Alaska, |
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| Hawaii, Puerto Rico, or the U.S. Virgin Islands deliveries.) |
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| 24.95 | DISH Network sends you an item via overnight delivery (not |
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| available to Alaska, Hawaii, Puerto Rico, or the U.S. Virgin |
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| Islands.) |
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Smart Card Replacement Fee | $50.00 | We replace your Smart Card because it was lost, damaged, |
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| defective or stolen, as long as there is no evidence of |
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| unauthorized tampering or modification. |
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Statement Request Fee | $2.00 | You request a copy of a previous billing statement. |
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| $5.00 | You change your programming selection (but not regarding |
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Transaction Fee |
| adult programming). |
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$10.00 | Changes to your programming selection include adult |
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| programming. |
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In the event billing is provided through a
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