Chapter 4
Reference
Using the Menus
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| What Is | Possible Reason | What to Do |
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| Happening |
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| You were using a menu, | The receiver has a | Start over again. |
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| and it suddenly closed. | that closes any menu after several |
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| minutes of no activity. This will |
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| discard any changes you have made, |
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| but otherwise does no harm to the |
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| receiver. |
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Watching A Program |
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| What Is | Possible Reason | What to Do |
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| Happening |
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| The receiver front panel | • The TV set may not be working | • Make sure that the TV set is plugged into an electrical outlet. |
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| TV1 light is on, but the | properly. | Make sure the outlet has electrical power. |
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| TV image: | • If the TV and the receiver are | • Make sure that the TV is turned on. |
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| is black (no picture), | working properly, there may be | • If the receiver is connected to the TV using only the CH |
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| is frozen, | interference with the satellite |
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| connections, make sure that the TV is tuned to channel 3 or 4 |
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| has | signal. The TV may be wired to |
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| (whichever works best in your area) and that the receiver is set |
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| has “snow,” or | the wrong input. |
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| to the same channel as the TV using the Modulator Setup |
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| shows small square |
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| screen. |
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| patterns of various colors. |
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| • If the TV is receiving the signal through coaxial cabling from |
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| • The TV may not be on the correct |
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| the CH |
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| channel. |
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| tuned to the same channel as indicated in the receiver |
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| Modulator Setup screen. |
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| • Make sure that the TV brightness and contrast are adjusted |
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| correctly. |
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| • Make sure that the TV is connected properly to the receiver. |
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| Make sure that the TV’s text mode and closed captioned |
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| features are turned off. |
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| • The TV may not be set to display | • If the TV is connected to the receiver using the |
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| from the correct input. | Video connections, make sure the TV is set up to display from |
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| the correct connected input(s). |
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| • Check that the system has been installed correctly. Make sure |
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| that all required coaxial cables are in place, and check that all |
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| cable connectors are tight and dry (for outdoor cables). |
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| Make sure that the satellite dish has a clear line of sight to the |
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| satellite. Check whether branches or leaves have grown into the |
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| line of sight. |
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| • Make sure that the satellite dish is aimed at the satellite. Check |
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| the strength of the signal using the Point Dish and Signal |
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| Strength menu. Consult your installer to |
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| necessary, to obtain the maximum possible signal strength. |
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| Note the local weather conditions. Heavy rain, snow, or cloud |
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| cover may be interfering with transmission of the satellite |
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| signal. Remove any snow or other debris which may have |
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| collected on the satellite dish. |
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| The receiver front panel | • The TV set may not be working | • Make sure that the TV brightness and contrast are adjusted |
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| Power light is on, and | properly. | correctly, and that the TV is working properly. |
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| there is a picture on the | If the receiver is connected to the | Make sure that the TV is connected properly to the receiver. |
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| TV screen, but the picture: | TV using only the RF or VHF | Check other nearby electrical devices as possible sources of |
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| has sparkles or is grainy, | connections, there may be a | interference. Check that all required coaxial cables are in place. |
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| strong local broadcast on the | Check for moisture or water leaking into all connections. Dry |
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| has a herringbone pattern, |
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| same channel, or a channel | them out if needed, then seal them with coaxial cable sealant. |
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| lacks color or vertical |
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| adjacent to the one to which the | Check the |
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| hold, or wobbles, or |
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| TV is tuned. | call your dealer or installer. |
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| looks “washed out” or |
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| There may be interference from |
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| fuzzy. |
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| other nearby electrical devices |
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| (such as cellular telephones, |
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| computers, microwave ovens, |
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| radios, stereos, or TVs). |
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Page 102