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| Troubleshooting Tables | |
Using DVR Features |
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| What’s | What’s Wrong | What You Can Do |
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| Happening |
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| You find you can’t | • If the receiver runs out of room to auto | • To make sure you can watch all of a program, |
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| watch part of a | record a program, it starts to erase the | of auto recording it. |
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| program you’re auto | oldest part of the program to make room | • If you want to be able to watch all of a program you’re auto recording, |
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| recording. | for new audio and video. | don’t change the channel. You can only auto record for about one hour. |
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| • When you change the channel, you |
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| erase what’s stored in auto recording. |
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| • You can’t watch part of a “live” |
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| program that hasn’t been broadcast yet, |
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| because the receiver hasn’t recorded it |
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| yet. |
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| You find the | • Maybe you didn’t press the remote | • To |
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| receiver didn’t | control RECORD button while you | RECORD button or set an Event Timer. If you set an Event Timer to |
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| watched the program or set an Event | record the program, maybe the Event Timer was not set up right. See the |
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| a program. | Timer to record it. | Event Timers table for help. |
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| • Maybe the receiver ran out of room | • Check the “time Left” on the DishDVR Recorded Events menu. |
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| to | If you “protect” many recorded programs, the receiver may not have |
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| • You may have had a signal outage | enough room to record any new programs. |
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| caused by bad weather during the |
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| recording. |
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| You find the | If you don’t “protect” a recorded program, | Use the DishDVR Recorded Events menu to “protect” an |
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| receiver is missing | and the receiver needs room to record a new | recorded program. This means the receiver will ask you before it records over |
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| programs you | program, it may record over that recorded | that recorded program. But note, if you “protect” many recorded programs, |
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| recorded. | program to have room. | the receiver may not have enough room to record any new programs. |
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| When you open a | You see menu options only when they | You can use only the options you see on the menu. You won’t see all the |
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| recorded program’s | work. For example, the Start option | options at once. You’ll never see a “Record” option; to record a program you |
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| info menu, some of | doesn’t show up unless you select a | must either press the remote control RECORD button or set an Event Timer. |
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| the options seem to | recorded program. |
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| be missing. |
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| To record more than one program, or to record parts of one or more programs, |
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| recording stores | unless you set a manual event timer to start | set a manual event timer. |
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| only one program, | and stop the recording at the times you set |
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| or only part of one | yourself. |
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| program. |
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