Dish Network Solo 351 manual Dish Pro Twin Lnbf, 074

Chapter 5

Reference

Message Number	Possible Reason	What to Do
	• The receiver gives you three	• Wait a few minutes and then try again to enter the password.
	chances to enter the correct	Note: The “time out” feature is designed to prevent someone
074	password. If you fail to do so, the	from trying password after password until he or she happens to
	receiver “times out” and will not	guess the right one and so gains unauthorized access to the
	allow you to try again for several	receiver.
	minutes.
	• You may have set up the receiver	• If you want to reset the receiver to its factory default settings,
093	to reset itself back to the “factory	select the Yes option. If not, select the No option.
	defaults,” that is, the settings it
	had when it was shipped from the
	factory.
	• You may not have connected the	• Connect the receiver to an active telephone line.
	receiver to an active telephone	Make sure that the telephone line to which you connect the
	line. Or, the telephone line may	receiver is working properly.
	be defective.	Note: To be able to order pay per view programs, you must
		keep the receiver connected to an active telephone line at all
587, 588		times. If your setup includes more than one receiver, this applies
		to each receiver. The receiver uses the telephone line to make
		toll-free calls, usually in the middle of the night, to send
		information to the Customer Service Center.
	• Maybe the receiver is connected	• Install a DSL filter between the receiver and the telephone
	to a DSL (Digital Subscriber	wall jack.
	Line) phone line.

DISH Pro Twin LNBF

What’s Happening	What’s Wrong	What You Can Do
When you run Check Switch, you do not	• The DISH Pro Twin LNBF may not be	• Check all cable connections in your
see "Twin" identified as a Device or LNBF.	properly connected.	system and run Check Switch again.
All entries show "X"s.	• Cables may be too long, over 200 feet.	• Make sure cable length between
		receiver and DISH Pro Twin does not
		exceed 200 feet. Rerun check switch.
	• Cables may not be rated for 2150 MHz.	• Make sure cable is rated for 2150 MHz.
		Rerun check switch.
	• You may have DISH Pro Adapter	• Remove the DISH Pro Adapter; this
	installed on a DISH Pro receiver.	device is only for non-DISH Pro
	• May have a non-DISH Pro switch or	receivers. Rerun check switch.
		• Remove any non-DISH Pro switches/
	LNBF or incompatible accessory	LNBs or incompatible accessory
	device* in the system.	devices* from the system. All LNBs
		and switches must be DISH Pro. Rerun
		check switch.
When you run Check Switch, you see	• The DISH Pro Twin LNBF is connected	• Check the point dish/signal screen to
"Twin" identified as the Device/LNBF and	but no satellite signal is present.	confirm you have satellite signal. If not,
Satellite shows "Conn" but you do not see		check your dish antenna to ensure the
"Satellite Reception Verified".		DISH Pro Twin is installed properly, the
		dish is pointed/peaked on the satellite
		signal and there is nothing blocking the
		signal path to the dish. Rerun check
		switch.
When you run Check Switch, you see	• The DISH Pro Twin is connected but	• Check the cable path between the DISH
"Satellite Reception Verified" but you see	something in the system may be	Pro Twin and the receiver and remove
"Feed" instead of "Twin" identified as the	blocking the switch commands.	any incompatible accessory devices*.
Device/LNBF.		Rerun check switch.
When you run Check Switch, you do not	• You may have DISH Pro Adapter	• Remove the DISH Pro Adapter; this
see "Twin" identified as a Device or LNBF,	installed on a DISH Pro receiver.	device is only for non-DISH Pro
but odd transponders are detected only on		receivers. Rerun check switch.
one satellite.	• May have a non-DISH Pro switch or	• Remove any non-DISH Pro switches/
	LNBF in the system	LNBs from the system. All LNBs and
		switches must be DISH Pro. Rerun
		check switch.

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