Dish Network Solo 351 manual Watching a Program, Modulator Setup screen

Chapter 5

Reference

Watching A Program

What Is	Possible Reason	What to Do
Happening
The receiver front panel	• The TV set may not be working	• Make sure that the TV set is plugged into an electrical outlet.
TV1 and TV2 lights are	properly.	Make sure the outlet has electrical power.
on, but the TV image:	• If the TV and the receiver are	• Make sure that the TV is turned on.
is black (no picture),	working properly, there may be	• If the receiver is connected to the TV using only the CH 3-4
is frozen,	interference with the satellite
		connections, make sure that the TV is tuned to channel 3 or 4
has break-ups,	signal. The TV may be wired to
		(whichever works best in your area) and that the receiver is set
has “snow,” or	the wrong input.
		to the same channel as the TV using the Modulator Setup
shows small squares of
		screen.
various colors.
		• If the TV is receiving the signal through the in-home cabling
	• The TV may not be on the correct
		system from the CH 21-69 output on the receiver, make sure the
	channel.
		TV is tuned to the same channel as indicated in the receiver
		Modulator Setup screen.
		• Make sure that the TV brightness and contrast are adjusted
		correctly.
	• The TV may not be set to display	• Make sure that the TV is connected properly to the receiver.
		Make sure that the TV’s text mode and closed captioned
	from the correct input.
		features are turned off.
		• If the TV is connected to the receiver using the RCA-type or S-
		Video connections, make sure the TV is set up to display from
		the connected outputs.
		• Check that the system has been installed correctly. Make sure
		that all required coaxial cables are in place, and check that all
		cable connectors are tight and dry (for outdoor cables).
		Make sure that the satellite dish has a clear line of sight to the
		satellite. Check whether branches or leaves have grown into the
		line of sight.
		• Make sure that the satellite dish is aimed at the satellite. Check
		the strength of the signal using the Point Dish and Signal
		Strength menu. Consult your installer to re-aim the dish, if
		necessary, to obtain the maximum possible signal strength.
		Note the local weather conditions. Heavy rain, snow, or cloud
		cover may be interfering with transmission of the satellite
		signal. Remove any snow or other debris which may have
		collected on the satellite dish.
The receiver front panel	• The TV set may not be working	• Make sure that the TV brightness and contrast are adjusted
Power light is on, and	properly.	correctly, and that the TV is working properly.
there is a picture on the	If the receiver is connected to the	Make sure that the TV is connected properly to the receiver.
TV screen, but the picture:	TV using only the RF or VHF	Check other nearby electrical devices as possible sources of
has sparkles or is grainy,	connections, there may be a	interference. Check that all required coaxial cables are in place.
	strong local broadcast on the	Check for moisture or water leaking into all connections. Dry
has a herringbone pattern,
	same channel, or a channel	them out if needed, then seal them with coaxial cable sealant.
lacks color or vertical
	adjacent to the one to which the	Check the dish-to-receiver cable run length; if it is over 100 feet,
hold, or wobbles, or
	TV is tuned.	call your dealer or installer.
looks “washed out” or
	There may be interference from
fuzzy.
	other nearby electrical devices
	(such as cellular telephones,
	computers, microwave ovens,
	radios, stereos, or TVs).
A “black box” fills almost	• You may have turned on the	• Using the TV remote control and/or menus displayed by the TV
all of the TV screen.	Closed Captioned feature on the	(not the receiver remote control or the menus displayed by the
	TV, and put that feature into Text	receiver), turn off the closed captioned feature.
	mode.
The TV screen is	• Your TV1 or TV2 outputs are not	• Press the SELECT or blank POWER button on the remote
displaying a DISH	on.	control.
Network logo.
The TV screen is all blue.	• You may have connected the	• Check your TV owner’s manual for the correct TV input to use
	receiver to an input on the TV	for the signal output from the receiver.
	that is incorrect for the signal
	output from the receiver.

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