Dish Network Solo 351 manual Using Favorites Lists, Buying a Pay Per View Program

Chapter 5

Reference

Using Favorites Lists

	What Is		Possible Reason	What to Do
	Happening
	You press the remote	•	If you have not added channels to	• You must add channels to a custom Favorite List before you can
	Guide button while the		any custom Favorite List, you	apply it.
	Program Guide is		will be able to apply only the All
	displayed. You find that		Chan list or the All Sub list.
	you can apply only the All
	Chan list or the All Sub
	list.
	You try to change the	•	The receiver will not allow you	• Choose another list to change.
	All Chan list or the All		to change the All Chan list or the	Note: You can only change the All Sub list by changing what
	Sub list. The receiver		All Sub list.	channels
	displays an ERROR			you buy.
	message.
	You try to apply an empty	•	The receiver will not allow you	• Choose another list to apply, or add at least one channel to the
	Favorite List. The receiver		to apply an empty list.	empty list.
	displays an ERROR
	message.
	A Favorite List does not	•	If you have set up the locks to	• Unlock the receiver for the list to show adult channels.
	show channels that you		hide adult channels and the
	know you have added to it.		receiver is locked, the Favorite
			List will not show such channels.
Buying a Pay Per View Program
	What Is		Possible Reason	What to Do
	Happening
	Someone orders a pay per	•	You may have been away from	• Lock the purchase of pay per view programs. Remember that
	view program without		the receiver, and someone else	you are responsible for all pay per view purchases, whether or
	your permission.		used it.	not you authorize such purchases. If you lock pay per view
				purchases, then anyone who wants to order a pay per view
				program must enter the password.
	You find that you are not	•	The receiver may not be	• You must connect the receiver to an active telephone connection
	able to order a pay per		connected to an active telephone	at all times. If you install two or more receivers, you must
	view program.		line.	connect each receiver to an active telephone connection at all
				times.
		•	The credit limit may have been	• Review your pay per view purchases to check the credit limit.
			exceeded.
	You find that you are not	•	You ordered a pay per view	• You cannot cancel an order for a pay per view program, whether
	able to cancel a pay per		program, and then decided not to	it was just ordered or ordered earlier.
	view program.		watch it.
	Your setup includes more	•	You ordered a pay per view	• If you want to watch a pay per view program on TVs connected
	than one receiver. You		program, and want it to be	to up to six receivers, you must order the program for each
	order a pay per view		available via all the receivers in	receiver but you only pay for the program once.
	program, but it does not		your setup.
	appear via all of the
	receivers.

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