Dish Network Solo 351 manual Hearing a Program, What Is Possible Reason What to Do Happening

Chapter 5

Reference

What Is Happening	Possible Reason	What to Do
You use a pyramid type IR extender (not a	• The IR sensor on the extender that	• Make sure that the extender that
“mouse tail”), and it does not seem to work.	receives the remote control signals may	receives the signal from the remote
	not be facing the remote control.	control is facing the right way, so that
	The IR cable on the extender that sends	the IR sensor can receive the remote
	the signal to the receiver may not be	control signals.
	right in front of the IR sensor on the	• Make sure that the IR cable on the
	receiver front panel.
		extender that sends the signal to the
		receiver is right in front of the IR sensor
		on the receiver front panel, so that the
		receiver IR sensor can receive the
		signals.
		• If doing the above does not solve the
		problem, contact the manufacturer of
	• You are using Remote Control 2 which	the extenders for assistance.
		• Use a pyramid-type IR extender only
	does not transmit IR signals.	with Remote Control 1 which uses IR
		signals.
Your UHF Pro remote control does not	• You may be experiencing interference	• Make sure the UHF antenna is
work well from far away.	or strong signals from objects near your	connected to the receiver and not
	receiver antenna.	touching anything else.
		• Vary the tilt angle of the receiver's UHF
		antenna. Locate the UHF antenna tip
		away from other electronics equipment
		or metal surfaces, even if separated by
		wooden shelving.
		• Move the receiver to different locations.
		For best results, place the receiver as
		high as possible, above all other
		equipment in your entertainment center.
		• Place the UHF antenna outside the
		entertainment center by using a coaxial
		cable to connect it to the receiver.
		• Move any nearby off-air antenna away
		from the UHF remote antenna. Do not
		place an off-air antenna on your
		receiver.
		• Use a 15dB attenuator provided in the
		installation kit. Connect the attenuator
		between the REMOTE ANTENNA
		connection and the antenna. It may help
		to use the attenuator with a coaxial cable
		extension, as well.

Hearing A Program

What Is	Possible Reason	What to Do
Happening
The receiver front panel	• You may have muted the sound,	• Check the volume level on the TV or audio device. Turn off the
TV1 and TV2 lights are on	or set the volume so low that you	mute or turn up the volume, as required.
and there is a good picture	cannot hear it.
on the TV set, but you do	• The audio connections may not
not hear any sound.		• Check the audio connectors and cables from the receiver to the
	be properly connected.
		TV or the sound system.
		• Check the TV speakers or the sound system.
You hear a foreign	• You may have set the receiver to	• Use the Alternate Audio Language menu to select the
language with a program.	an alternate audio language.	language that you prefer.

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