Troubleshooting

zDetailed description on the fault

zDevice type and software version

zMeasures taken after the fault occurred and related results

zProblem level and required solution time

The contact address of Emerson Network Power is:

Emerson Network Power - Embedded Computing GmbH

Lilienthalstr. 15

85579 Neubiberg-Munich/Germany

A.6 LED Display Exceptions

A.6.1 LEDs Are Off

Description

All LEDs on the ATCA-7150 face plate are off, including the OOS, IS, ATN, H/S, and HDD LEDs. At the same time, no information is displayed on the KVM.

Solution

To solve the problem, proceed as follows:

1.Check that the ATCA-7150 is properly inserted in the shelf.

2.Check whether the -48 V DC inputs to the shelf are normal.

3.If the PEM of the ATCA-7150 is damaged, replace the ATCA-7150.

4.Contact Emerson Network Power technical support engineer to load the BMC software again.

A.6.2 In Service (IS) LED Blinks

Description

ATCA-7150 and RTM-ATCA-7150 Getting Started (6806800G42B)

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Emerson RTM-ATCA-7150 manual LED Display Exceptions, LEDs Are Off, Service is LED Blinks