Emerson ATCA-7150, RTM-ATCA-7150 A.11 Other Exceptions

Troubleshooting

ATCA-7150 and RTM-ATCA-7150 Getting Started (6806800G42B)

108

To solve the problem, proceed as follows:

1. Make sure that:

zThe RTM of the server blade is inserted properly.

zThe upper and lower ejector handles are fully closed.

zThe LEDs are in normal state.

2. Make sure that the cable connectors of the monitor contact well.

3. Check whether the DIMM is inserted.

4. If the DIMM is inserted, check whether it is inserted in the memory slot firmly.

5. If the problem persists, replace the DIMM with a new one.

For details, see Replacing the DIMM on page 84.

A.11 Other Exceptions

A.11.1 USB Interface Cannot Be Used

Description

The USB interface cannot be used.

Solution

To solve the problem, proceed as follows:

1. Make sure that the USB device drivers are installed properly.

2. Make sure that the OS that you use supports the USB device.

A.11.2 Network Connection Is Faulty

Description

One or more ATCA-7150 cannot communicate with the external network.

Solution

Contents

Main Trademarks Notice Limited and Restricted Rights Legend Contact Address Contents Page Page Page List of Tables Page List of Figures Page About this Manual Overview of Contents Abbreviations This document uses the following abbreviations: Conventions The following table describes the conventions used throughout this manual. Summary of Changes This manual has been revised and replaces all prior editions. Comments and Suggestions Page Safety Notes EMC Operation Configuration Jumpers Installation Cabling and Connectors Laser Environment Battery Page Sicherheitshinweise EMV Betrieb Jumper Installation Kabel und Stecker Laser Umweltschutz Batterie Page Chapter: 1 Introduction 1.1 Features Page Page 1.2 Standard Compliances This product meets the following standards. 1.3 Ordering Information Table 1-2 Standard Compliances 1.3.1 Supported Board Models The following table explains the product nomenclature used for the available board variants. As of the printing date of this manual, the following board accessories were available. 1.3.2 Board Accessories Table 1-3 Product Nomenclature Page Chapter: 2 Installation of the RTM-ATCA-7150 2.1 Overview 2.2 Unpacking and Inspecting RTM-ATCA-7150 2.3 Environmental and Power Requirements The following environmental and power requirements are applicable to the board. 2.3.1 Environmental Requirements Table 2-1 Environmental Requirements RTM-ATCA-7150 2.3.2 Power Requirements Table 2-1 Environmental Requirements RTM-ATCA-7150 (continued) Table 2-2 Power Requirements RTM-ATCA-7150 2.4 Module Installation and Removal 2.4.1 Ejector Handles 2.4.2 ESD Prevention 2.5 Installation Preparations 2.5.1 Wearing the ESD-Preventive Wrist Strap Page 2.5.2 Removing Filler Blades 2.6 Installing and Replacing Daughter Cards 2.6.1 Precautions 2.6.2 Preparations 2.6.3 GE Daughter Card Page Page Page Page 2.6.3.3 Replacing the GE Daughter Card Page 2.6.4 FC Daughter Card 2.6.4.1 Installation Positions 2.6.4.2 Installing the FC Daughter Card Page Page Page Page Page 2.7 Installing and Removing the RTM-ATCA-7150 2.7.1 Installing RTM-ATCA-7150 Page Page 2.7.2 Removing RTM-ATCA-7150 2.8 Connecting External Cables 2.8.1 Connecting KVM Cables 2.8.2 Connecting Network Cables 2.8.3 Connecting Optical Fibers Page Page Chapter: 3 Hardware Installation of ATCA-7150 3.1 Overview 3.2 Unpacking and Inspecting the Blade Page Hardware Installation of ATCA-7150 3.3 Environmental and Power Requirements The following environmental and power rewuirements are applicable to the blade. 3.3.1 Environmental Requirements Table 3-2 Environmental Requirements 3.3.2 Power Requirements 3.4 Precautions 3.4.1 ESD Prevention 3.5 Checking the Installation Environment 3.5.1 Wearing the ESD-Preventive Wrist Strap Page 3.5.2 Removing Blank Filler Blades 3.6 Installing Blade Accessories 3.6.1 Precautions 3.6.2 Optional Components Supported by the ATCA-7150 3.6.3 Preparations 3.6.4 DIMM 3.6.4.1 Installing the DIMM Page Page Page 3.6.5 Hard Disk 3.6.5.1 Installing the Hard Disk Page Page 3.6.5.2 Replacing the Hard Disk Page 3.7 Installing and Removing the Blade 3.7.1 Installation 3.7.1.1 Installing the ATCA-7150 in a Powered Shelf 3.7.1.2 Checking the Installation 3.7.1.3 Power-On 3.7.1.3.1 Checks Before Power-On 3.7.1.3.2 Procedure 3.7.2 Removal 3.7.2.1 Power Off 3.7.2.1.1 Checks Before Power-Off 3.7.2.1.2 Procedure 3.7.2.2 Removing the ATCA-7150 3.8 Ejector Handles Page Page Appendix: A A.1 Overview A.2 Precautions A.3 Principles A.4 Resources A.5 Contacting Emerson Network Power for Technical Support A.6 LED Display Exceptions A.6.1 LEDs Are Off A.6.2 In Service (IS) LED Blinks A.7 Power-On Startup Exceptions A.8 Component Exceptions A.8.1 Component Is Unavailable A.8.2 Number of DIMMs Is Inconsistent A.9 Power Exceptions A.9.1 ATCA-7150 Cannot Be Started A.9.2 ATCA-7150 Automatically Shuts Down A.10 Peripheral Exceptions A.10.1 Keyboard Cannot Be Used A.10.2 Mouse Cannot Be Used A.10.3 Monitor Remains Dark A.10.4 Monitor Display Is Abnormal A.10.5 No Information Is Displayed on the Monitor A.11 Other Exceptions A.11.1 USB Interface Cannot Be Used A.11.2 Network Connection Is Faulty A.11.3 A Fault Occurs in Software A.12 Uncertain Exceptions Page A.13 POST Code Checkpoints Page Page Page A.14 DIM Code Checkpoints Page Table A-2 DIM code checkpoints A.15 ACPI Code Checkpoints Appendix: B B.1 Emerson Network Power - Embedded Computing Documents B.2 Related Specifications Page Page HOW TO REACH LITERATURE AND TECHNICAL SUPPORT: