Emerson Process Management 1500 manual 4Status alarms and remedies

Troubleshooting

Table 11-4Status alarms and remedies continued

Alarm
code	ProLink II label	Possible remedy
A011	Cal Fail, Too Low	Ensure that there is no flow through the sensor, then retry.
		Cycle power to the flowmeter, then retry.
A012	Cal Fail, Too High	Ensure that there is no flow through the sensor, then retry.
		Cycle power to the flowmeter, then retry.
A013	Cal Fail, Too Noisy	Remove or reduce sources of electromechanical noise, then attempt the
		calibration or zero procedure again.
		Sources of noise include:
		• Mechanical pumps
		• Pipe stress at sensor
		• Electrical interference
		• Vibration effects from nearby machinery
		Cycle power to the flowmeter, then retry. See Section 11.22.
A014	Transmitter Error	Cycle power to the flowmeter.
		The transmitter might need service. Contact Micro Motion. See Section 1.8.
A016	Sensor RTD Error	Check the test points. See Section 11.23.
		Check the sensor coils. See Section 11.25.
		Check wiring to sensor. See Section 11.14.2.
		Make sure the appropriate sensor type is configured. See Section 4.2.
		Contact Micro Motion. See Section 1.8.
A017	Meter RTD Error	Check the test points. See Section 11.23.
		Check the sensor coils. See Section 11.25.
		Contact Micro Motion. See Section 1.8.
A018	EEPROM Failure	Cycle power to the flowmeter.
		The transmitter might need service. Contact Micro Motion. See Section 1.8.
A019	RAM Failure	Cycle power to the flowmeter.
		The transmitter might need service. Contact Micro Motion. See Section 1.8.
A020	Cal Factors Missing	Check the characterization. Specifically, verify the FCF value. See Section 4.2.
A021	Sensor Type Incorrect	Check the characterization. Specifically, verify the K1 value. See Section 4.2.
A022(1)	CP Configuration Failure	Cycle power to the flowmeter.
		The transmitter might need service. Contact Micro Motion. See Section 1.8.
A023(1)	CP Totals Failure	Cycle power to the flowmeter.
		The transmitter might need service. Contact Micro Motion. See Section 1.8.
A024(1)	CP Program Corrupt	Cycle power to the flowmeter.
		The transmitter might need service. Contact Micro Motion. See Section 1.8.
A025(1)	CP Boot Program Fault	Cycle power to the flowmeter.
		The transmitter might need service. Contact Micro Motion. See Section 1.8.
A026	Xmtr Comm Problem	Check the wiring between the transmitter and the core processor (see

Section 11.14.2). The wires may be swapped. After swapping wires, cycle power to the flowmeter.

Check for noise in wiring or transmitter environment.

Check the core processor LED. See Section 11.24.

Check that the core processor is receiving power. See Section 11.14.1.

Perform the core processor resistance test. See Section 11.24.2.

96 Micro Motion® Model 1500 Transmitters with the Filling and Dosing Application