MODEL 54eA | SECTION 16.0 |
| TROUBLESHOOTING |
SECTION 16.0
TROUBLESHOOTING
16.1 OVERVIEW
The 54eA controller continuously monitors itself and the sensor for faults. When the controller detects a fault in the amperometric or pH sensor or in the instrument itself it displays a fault message. If alarm 4 was enabled, the red FAIL LED will also light and relay 4 will activate. The outputs will go to 22.00 mA or to the value programmed in Section 5.6.
Special rules apply to pH sensor diagnostics (high and low glass impedance). Alarm 4, the FAIL LED, and the out- put current failure mode will operate only if pH sensor diagnostics have been enabled. See Section 5.8.
See Section 16.2 for an explanation of fault messages and suggested corrective actions.
The controller also displays error and warning messages if a calibration is seriously in error. Refer to the section below for assistance. Each section also contains hints for correcting other measurement and calibration problems.
| Measurement | Section | |
| Temperature | 15.3 |
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| Dissolved oxygen | 15.4 |
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| Free chlorine | 15.5 |
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| Total chlorine | 15.6 |
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| Monochloramine | 15.7 |
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| Ozone | 15.8 |
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| pH | 15.9 |
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For troubleshooting not related to measurement problems, see Section 16.10.
To view diagnostic variables, go to the main display and press any key. Move the cursor to “Diagnostic variables” and press Enter (F4). Use the é or ê key to move up or down the list.
16.2 TROUBLESHOOTING WHEN A FAULT MESSAGE IS SHOWING
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| Fault message | Explanation | See Section | |
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| High input current | input current exceeds 210 uA | 16.2.1 |
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| Check sensor zero | sensor current was too high when sensor was zeroed | 16.2.2 |
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| pH low input voltage | input voltage is less than | 16.2.3 |
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| pH high input voltage | input voltage exceeds 1400 mV | 16.2.3 |
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| pH low reference voltage | input voltage is less than | 16.2.4 |
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| pH high reference voltage | input voltage exceeds 1600 mV | 16.2.4 |
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| Old glass warning | glass impedance exceeds high limit | 16.2.5 |
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| Cracked glass failure | glass impedance is less than low limit | 16.2.6 |
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| Temp error low | temperature less than | 16.2.7 |
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| Temp error high | temperature greater than 130°C | 16.2.7 |
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| Sense line open | RTD sense line is open | 16.2.8 |
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| Failure factory | instrument needs factory calibration | 16.2.9 |
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| Failure eeprom | write verify error has occurred | 16.2.9 |
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