Troubleshooting

This chapter explains how to identify problems and what to do if a problem is found.

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Epson EB-Z8050W, EB-Z8000WU manual Troubleshooting

Contents

User’s Guide Procedure Select Brightness from the Image menuImage menu Brightness Contents Contents Appearance Glossary General Notes SpecificationsIndex About PJLink Supported Monitor Displays Introduction Ease of use when installed on a ceiling mount Projector Features Reliablity you can depend on Using the projector over a network EB-Z8050W onlyLarge Projection Area and Precise Colors Enhanced security functions Connect to the projector from computers via a network Connecting wirelessly to a computer Front/Top Part Names and Functions Part Names and Functions Interface Rear Remote Control Turns the projector power On or Off. s Quick StartName Function Button Buttons BNC button Video buttonAuto button Aspect button Indicators ID switchRemote control Name Function User button Useful Functions Quick Start Guide Correcting Distortion in the Projected Image Using the Remote Control Correcting Distortion with Quick CornerCorrecting Distortion in the Projected Image Correcting Distortion in the Projected Image Correcting Distortion in the Projected Image Hdmi Changing the Projected Image Changing the Projected Image Switch to the target image by Remote Control Functions for Enhancing Projection Selecting the Projection Quality Selecting Color Mode Press the Menu button to close the configuration menu Setting the Auto IrisFunctions for Enhancing Projection Select On Changing methods Procedure Changing the Aspect RatioChanging the Aspect for video equipment images Normal 169 Full Zoom Native Set Values Normal Changing the Aspect for computer imagesAuto 169 Operation Zoom Set Values Operation Projection example Full Set Values Native Operation Pointer Function Pointer Settings Pointer ShapeMove the Pointer icon Display the Pointer Start E-Zoom Enlarging Part of the Image E-ZoomMove the to the area of the image that you want to enlarge Enlarge Combinations Descriptions Checking the Projector ID Setting the Projector ID Setting the Remote Control ID Correction Method Summary of Correction ProcedureCorrect the brightness with Brightness Correct Correcting Color Correct. G/R and Color Correct. B/YPage Type of Password Protect Managing Users Password ProtectSetting Password Protect Security Functions Security Functions Entering the Password Restricting Button Operation Setting Control Panel Lock Lens Operation Lock Anti-Theft Lock Installing the wire lock Configuration Menu Exit Using the Configuration Menu List of Functions Image MenuAnalog RGB/Digital RGB List of Functions Sub Menu Color Adjustment Auto Iris Reset Function Signal Menu Analog RGBAnalog Component Video List of Functions Pointer 1 Pointer 2 Pointer Settings Menu Extended Menu Sub Menu Test Pattern Reset FunctionSub Menu Display Users Logo*1 Projection Function Front, Front/Upside Down, Rear, Rear/Upside Down Normal, Pointing Up, Pointing Down Network Menu EB-Z8000WU only Sub Menu Language Reset Function Snmp Sub Menu Wired LAN PJLink Password Web Control Password List of Functions Network Menu EB-Z8050W only Sub Menu Network Configuration Function Soft keyboard operations Basic Menu Sub Menu Projector Name PJLink Password Function Ssid Sub Menu Web Control Password Projector keyword Function Dhcp Authentication Sub Menu Security FunctionSystem Sub Menu WEP encryption Function Following items can be set When WPA-PSK Tkip or WPA2-PSK AES are selected Sub Menu Issued to/Issued by/Validity period Function Sub Menu User name Password FunctionSub Menu PSK Encryption key Wired LAN Menu Setting a Notification Event Function Mail MenuSub Menu Mail Notification Smtp Server Port Number Others Menu Sub Menu Reset network settings Function Reset Menu Info Menu Display Only Reset Menu Sub Menu Reset All FunctionSub Menu Serial Number Function Troubleshooting Press the Help button Using the HelpSelect a menu item Confirm the selection Reading the Indicators Problem Solving Problem Solving Indicator is lit or flashing redStatus Cause Remedy or Status Status Cause N Indicator is flashing or lit Problem Solving Problems relating to images When the Indicators Provide No Help Is Sleep Mode set to On? Problems relating to imagesCheck Remedy Message Not supported is displayed Interference or distortion appear in images Image Menu Contrast p.44 Is the Control Panel Lock set to Full Lock? Problems when projection starts Operating range s Quick Start Guide Other problems Is Standby Mode set to Communication On? Appendix Installation Methods Cleaning the Projectors Surface CleaningCleaning the Lens Cleaning the Air filter Cleaning Press the cover until it clicks into place Replace the air filter cover Remove the battery cover Replacing the Remote Control BatteriesReplace the battery cover Replacing Consumables How to replace the lamp Lamp replacement periodReplacing the Lamp Replacing Consumables Install the new lamp Replace the lamp cover Resetting the Lamp Hours How to replace the air filter Air filter replacement periodInstall the new air filter Replacing the Air Filter Press until it clicks into place Optional accessories Optional Accessories and Consumables Optional Accessories and Consumables ConsumablesAir filter ELPAF23 When Transporting Moving NearbyPreparing packaging Saving a Users Logo If Users Logo Protect from Password Protect is set to On , a Select the zoom factor from the zoom setting screen When Select this image? is displayed, select YesSaving a Users Logo Making a Connection Using the Push Button Method Procedure Connection Setup MethodFrom Wireless LAN select To Setup Wizard Select Push Button Method Select Yes from Setup complete 100Press the Enter button or the Esc button Making a connection using the PIN Code Method 101Select PIN Code Method 102 Screen Size and Projection Distance Projection Distance of EB-Z8000WU103 Screen Size and Projection Distance Projection Distance of EB-Z8050W104 120x90 247 105 Connecting a LAN Cable 106 Connecting to an external monitor Removing Removing and Attaching the Projector Lens Unit107 Remove the interface cover Removing and Attaching the Projector Lens Unit Attaching108 Pull the lens unit straight out as it is released 109 Replace the front coverReplace the interface cover 110 Reading Problem Mail Notification FunctionMessage Cause Message Command List ESC/VP21 CommandsCable Layouts Serial Connection ESC/VP21 Commands Communications protocol112 Video Video DVI-D Hdmi PJLink Command Function Image muting set PJLink CommandAbout PJLink 113 Supported Monitor Displays Computer signals analog RGBSupported Monitor Displays for EB-Z8000WU 114 Component Video Supported Monitor DisplaysComposite Video/S-Video 115 116 Input signal from the HDMI/DVI-D input port 117 Supported Monitor Displays for EB-Z8050W 118 119 Specifications Projector General Specifications120 Specifications Connectors121 Operating Conditions for the Software 122EasyMP Network Projection EasyMP Monitor 123 Declaration of ConformityFCC Compliance Statement For United States Users 124 Appearance 125 Glossary 126 Glossary General Notes Wireless Telegraphy Act RegulationsGeneral Notice 127 128 Index 129 Index 130