Problem Solving

 

77

 

 

 

The message "Not supported" is displayed.

Check

Is the image signal format setting correct?

Only when projecting images from a video source

Do the image signal Resolution and the Refresh Rate correspond to the mode?

Only when projecting computer images

"No Signal" is displayed.

Remedy

Change the setting according to the signal for the connected equipment. s Signal Menu - Video Signal p.46

Refer to the computer's documentation for how to change the image signal Resolution and the Refresh Rate output from the computer. s "Supported Monitor Displays" p.114

Check

Are the cables connected correctly?

Is the correct input port selected?

Is the power for the computer or video source turned on?

Are the image signals being output to the projector?

Only when projecting images from a laptop computer or a computer

with a built-in LCD screen

Remedy

Check that all the cables required for projection are securely connected. s Quick Start Guide

Change the image by pressing the [Source Search] button on the Remote Control or the Control panel. s p.21

Turn the power on for the equipment.

If the image signals are only being output to the computer's LCD monitor or to the accessory monitor, you need to change the output to an external destination as well as the computer's own monitor. For some computer models, when the image signals are output externally, they no longer appear on the LCD monitor or accessory monitor. s Computer's documentation, under a title such as "External output" or "Connecting an external monitor".

If the connection is made while the power of the projector or computer is already turned on, the function [Fn] key that changes the computer's image signal to external output may not work. Turn the power for the computer and the projector off and then back on again.

Images are fuzzy or out of focus

Check

Is the focus adjusted correctly?

Is the projector at the correct distance?

Is the Keystone adjustment value too large?

Remedy

Press the [Focus] button on the remote control to adjust the focus. s Quick Start Guide

Is it projecting outside of the recommended projection distance range?

Setup within the recommended range. s p.103

Lower the projection angle to reduce the amount of keystone correction. s Quick Start Guide

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Epson EB-Z8050W, EB-Z8000WU manual Message Not supported is displayed