Printer does not feed paper correctly | Epson Scan 2500 guide

EPSON Stylus Scan 2500

Revision A

3.1.4 Printer does not feed paper correctly

START

Paper NO loaded correctly

in ASF?

Set the paper correctly.

3.1.5 Control panel operation is abnormal

START

	Control
	panel connected
	correctly?	NO
	YES
	YES	Connect the
		Connect the
		control panel
		correctly.

PF roller and platen rotate?

NO

Is the

NO

Is the	YES
problem

YESPF motor running?

	Remove any
	obstruction in the paper						YES
	path if there is any.

	Clean the roller of
	paper path.

				NO
	Is the			NO
	problem
	solved?

Check the PF motor. No problem = replace the MAIN board.

solved?

NO

Replace the control panel.

Control NO panel connected

correctly?

YES	Replace the

YES			Refer to Table 3-4.
YES			Refer to Table 3-4.

MAIN Board.

ENDENDENDEND

Flowchart 3-4.

Flowchart 3-5.

Troubleshooting

Unit Level Troubleshooting

64

Image 64

Epson Scan 2500 service manual Printer does not feed paper correctly, Control panel operation is abnormal

Contents

Epson Stylus Scan Epson Stylus Scan Revision a Precautions Preface Issued Date Revision StatusRevision Description Epson Stylus Scan Revision a Contents Maintenance Product Description Local Copy Specifications Mode Scan Output Print Micro Dot Size Head MediaMode Res Weave Local copy Scan area DocumentStarting scan Edge Position 1st bit Scanning Area Document Print Area Print areaPaper feed direction Printable Area Raster Graphics mode PrintingInput data buffer Control codes Paper Printable Area for EnvelopesEnvelope Margin Size Left Margin Right Margin Top Margin Bottom Margin Min 9 Ink Color Ink Cartridge Scanner AAS Safety, EMC Electrical specifications Common Humidity % Temperature C Environmental conditionsResistance to electric noise Reliability Printer Interface InterfacesParallel USB Configuration USB Preventing Data Transfer TIME-OUT of HostsInterface Selection Pin #2 Pin #1 Scanner interfaces IEEE1284.4 Protocol USB Scanner Configuration for USBElement Description 10. Power-on functions 11. Special settings modeControl Panel Buttons Copy Button 12. Copy button functions100% B&W Normal Quality Reduce Button Enlarge Number Color Warm up 13. Settings Menu LCD Indicators and LCD Display 14. LCD display and LED indicators Printer Initialization Initialization15. Initialization 16. Settings Menu Settings MenuScanner Initialization Stylus Scan Errors PRINTER-SPECIFIC Errors17. Printer-SPECIFIC errors Menus SCANNER-SPECIFIC Errors OptionsScanning ADF Dimensions Physical CharacteristicsWeight Page Operating Principles General Printer Mechanism OperationMotor Types and Corresponding Functions Motor Type Function For details Printing Mechanism PF motorPump unit CR guide shaft CR Motor PF roller PG lever Nozzle selector Board SensorInk cartridge Piezo unit Filter Printing Process Normal StateInk course Piezo unit Cavity Ejecting State Nozzles Carriage Motor Specifications CR Motor Control for Each ModePhase drive Carriage Mechanism and Motor Platen GAP Lever MotorUnit Forward Normal Motor Control for Each Mode PF Motor Specifications Paper Feeding Mechanism Paper Feeding Mechanism Top View MULTI-FEED Prevention Mechanism Multiple Paper Loading Prevention Mechanism right side view Smaller TRAILING-EDGE Margin Method Power off sequence Power on sequenceCarriage Lock Mechanism Paper eject sequence Paper PICK-UP Operation Combination 12.4,28 Eject roller transmission Gear Pump, Carriage Lock, Head Cleaner Mechanism Carriage lock Lever Cleaner bladeInk System Pump roller Cap unit Pump Motor Rotation and Function Gear B Compression Spring Gear C Pump drive Roller Pump Mode Revolutions Absorption Pumping modes Cap Mechanism Scanner Principles Carriage Unit Carriage Operation 20. Carriage Movement Local and PC Copy Principles Local copy processStylus Scan 2500 Local Copy Dpi Type Removal PC Copy Settings Mode Setting Scan Res. dpi Print Res. dpi MediaPC copy process Normal PC copy Electrical Circuit Operating Principles Application of DC Voltage 1 B102 PSB/PSE BoardVoltage Application Printer Scanner Power signal ZD53 SwitchD89 D51 C51,C52 Power drop Circuit Switch 2 B102 Main Board 1284 I/F OptionTransceiver Unit Epson Stylus Scan Revision a Troubleshooting Unit Level Troubleshooting Printer Condition and Panel Stat us Symptoms and Problem s Printer/Scanner does not operate at power onFlowchart Failure occurs during printing Error is detectedEndEnd Printer does not feed paper correctly Control panel operation is abnormal Printer Related Troubleshooting Printer-Specific errors Symptom Condition Cause Check Point Solution Repair of the Printer Mechanis m Repair of the Printer Mechanism Epson Stylus Scan Revision a Epson Stylus Scan Revision a Scanner Troubleshooting User-level Scanner-Specific errorsService Level Troubleshooting Starts Here Power problems Scanner does not initialize Carriage Unit does not operate 10. Carriage unit crashes into frame 11. The lamp does not light up 13. Scsi Interface Error 14. Parallel Interface Error12. Poor image quality 15. Option unit malfunction Troubleshooting Motors and Sensors 16. Motor Resistance and Measurement ProcedureSensor Name Location Signal Level Sensor Status 17. Sensor Check Disassembly & Assembly Overview When transporting the printer after installing Assembling or adjusting the printerMake the specified adjustments when you When assembling, if an ink cartridge is removed Specification for Screws Screw CharacteristicsTools Tool List Screw Types and Abbreviations Head Top Side Body Washer Assembled Inspection Checklist for the Stylus Scan Service Checks After RepairCategory Component Item to check Is Check Required? Epson Stylus Scan Revision a Disassembly Procedures Removing the Housing Removing the rear cover Removing the top cover Removing the control panel assemblyRemove three CBS 3x6 screws Removing the side covers Removing the scanner support frame Removing the paper eject assembly Removing the power supply board upper frame Remove two screws On the left side Removal of the B102 PSB/PSE Board Cable protector Remove two Screws Removing the printer mechanism Remove three screws Remove two screws Remove one screw Removal of the Circuit Board Tray Remove four screws Removal of the Printer Consumables Removing the waste ink pads Spacer Waste ink tank Removing the cleaning assembly Pump Cap When reassembling the cleaning assembly, refer to Assembly, be careful that the parts do not pop out duringDisassembly and assembly When assembling the printer, be careful not to crush nor Removing the Cap and Pump Assemblies Disassembling the Printer Mechanism Removing the Printhead Unit Fastener Head Nozzle Selector has been enclosed into head Removing the PF Motor Assembly Compression Spring Removing the CR Motor Assembly No.1 Removing the ASF Assembly Removing the ASF Assembly Disassembling the ASF Roller Assembly Hopper Assembly Brake Leveer Torsion Spring Paper Feed Roller AssemblyEpson standard color Black Removing the Right and Left LD Roller Assembly When installing the LD roller assembly, make sureAssembly That the hooks are hung on the paper feed Removing the Carriage Assembly 12. Removing the Carriage Assembly Removing the PF Roller Assembly Front Paper Guide B Eject Paper Roller Assembly PF Roller Assembly Removing the PE Paper Detector Assembly 16. Removing the PE Detector Assembly Removing the HP Detector Disassembly of the Scanner MechanismHP Detector Removing the lamp Removing the scannerRemove two screws Removing the scanner assembly from the scanner guide shaft Removing the scanner power supply boardRemove spring here Remove the FFC Removing the scanner motor Frame as described in .7.1.3 above Adjustment Required Adjustments List of Service Procedures That Require AdjustmentList of Required Adjustments Content of Operation Adjustment Procedure Printer Adjustment Adjustment Tools RequiredPrinter hardware adjustments Parallelism Adjustment Fixing Parallelism Adjustment Bushing Left Parallelism AdjustmentChecking Parallelism Using the Service-Adjustment Program Installing the program Software-based Adjustment Procedures Service Menu ItemsOpenning the Start-up menu Head ID Menu Adjustment Using the Service-Adjustment Program 118 Adjustment Using the Service-Adjustment Program 119 Production Menu Adjustment Using the Service-Adjustment Program 121 Bi-D Adjustment Initial Ink Charge Operation Head Cleaning Operation CL2 cleaning operation takes 60 seconds to complete Head Voltage ID Input Head Angular AdjustmentFollowing patterns are printed Sample of Head Angular Adjustment Pattern Printhead Securing screw Ink draining Scanner AdjustmentSpecial Menu Maintenance Cleaning LubricationPrinter lubrication points Scanner lubrication points Lubrication Point s Standard Remarks Pag Maintenance Overview 131 Maintenance Overview 132 Gear 40.8 No.4 GEAR,8 Roller, Exit Two Pieces Maintenance Overview 135 Never apply the oil exceeding 0.6cc Faces out Carriage Assembly Bottom viewOil pad Lubricated side No.3 Gear GEAR,8 No.6 No.7 No.10 No.8 No.9 Type Name Supply Specification Quantity Scanner Mechanism Appendix Connector Board Connector Summary Connector Pin Assignment Connector Pin Assignment-CN8 Connector Pin Assignment-CN9Connector Pin Assignment-CN10 10. Connector Pin Assignment-CN11 11. Connector Pin Assignment-CN12 12. Connector Pin Assignment-CN1313. Connector Pin Assignment-CN1 14. Connector Pin Assignment-CN15 Address Explanation Setting SettingsEeprom Address Map 15. Printer Unit Eeprom Address Map Appendix Eeprom Address Map 147 Appendix Eeprom Address Map 148 16. System Unit Eeprom Map Appendix Eeprom Address Map 150 Appendix Eeprom Address Map 151 Exploded Diagrams Appendix Exploded Diagrams 152 Epson Stylus Scan 2500 No.1 Epson Stylus Scan 2500 No.2 Epson Stylus Scan 2500 No.3 Epson Stylus Scan 2500 No.4 Epson Stylus Scan 2500 No.5 Epson Stylus Scan 2500 No.6 Rev.01 Epson Stylus Scan 2500 No.7 Epson Stylus Scan 2500 No.8 Packing Material for Epson Stylus Scan 17. Parts List Parts ListRefernceNumber Part Name Appendix Parts List 163 Appendix Parts List 164 Appendix Parts List 165 Appendix Parts List 166 Component Layouts Appendix Component Layouts 168 Appendix Component Layouts 169 Appendix Component Layouts 170 Appendix Component Layouts 171 Circuit Diagrams Page Page Page