EPSON Stylus Scan 2500

Revision A

Table 3-12. Poor image quality

Cause

 

Step

 

Checkpoint

 

Finding

 

Solution

 

 

 

 

 

 

 

 

 

Mirror in the

 

 

 

Is the image

 

 

 

 

 

 

 

scanned clearly

 

 

 

Clean the lamp

carriage unit is

 

1

 

 

No

 

 

 

after cleaning the

 

 

surface.

dirty.

 

 

 

 

 

 

 

 

 

mirror?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CCD sensor board

 

2

 

---

 

--

 

Replace the CCD

is broken.

 

 

 

 

board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Control board is

 

3

 

---

 

---

 

Replace the

broken.

 

 

 

 

control board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-13. SCSI Interface Error

Cause

 

Step

 

Checkpoint

 

Finding

 

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the user’s

 

 

 

 

Terminator switch

 

 

 

guide for the

 

 

 

Set the terminator

 

1

 

correct setting. Is

 

No

 

is set wrong.

 

 

 

 

correctly.

 

 

 

the setting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

correct?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the user’s

 

 

 

 

SCSI setting is

 

 

 

guide for the

 

 

 

Set the SCSI

 

2

 

correct setting. Is

 

No

 

wrong.

 

 

 

 

correctly.

 

 

 

the setting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

correct?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace the SCSI

 

 

 

 

SCSI cable is

 

3

 

cable. Is the

 

Yes

 

Replace the SCSI

defective.

 

 

operation

 

 

cable.

 

 

 

 

 

 

 

 

 

 

normal?

 

 

 

 

 

 

 

 

 

 

 

 

 

Control board is

 

4

 

---

 

---

 

Replace the

broken.

 

 

 

 

control board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-14. Parallel Interface Error

Cause

 

Step

 

Checkpoint

 

Finding

 

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

On the Windows,

 

 

 

 

 

 

 

 

go to “My

 

 

 

 

Host and O/S

 

 

 

Computer””Pro

 

 

 

 

 

 

 

perty””Device

 

 

 

 

(Windows95/98)

 

 

 

 

 

 

 

 

1

 

Manager”, then,

 

No

 

Replace the host.

does not support

 

 

 

 

 

 

 

check if

 

 

 

 

the USB.

 

 

 

 

 

 

 

 

 

 

“Universal serial

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

bus controller” is

 

 

 

 

 

 

 

 

effective.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace the USB

 

 

 

 

USB cable is

 

2

 

cable. Is the

 

Yes

 

Replace the USB

broken.

 

 

operation

 

 

cable.

 

 

 

 

 

 

 

 

 

 

normal?

 

 

 

 

 

 

 

 

 

 

 

 

 

Control board is

 

3

 

---

 

---

 

Replace the

broken.

 

 

 

 

control board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-15. Option unit malfunction

Cause

 

Step

 

Checkpoint

 

Finding

 

Solution

 

 

 

 

 

 

 

 

 

The cable of the

 

 

 

Is the connector

 

 

 

 

 

 

 

CN1 on the

 

 

 

Connect the CN1

optional unit is

 

1

 

 

Yes

 

 

 

control board

 

 

properly.

disconnected.

 

 

 

 

 

 

 

 

 

disconnected?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Control board is

 

2

 

---

 

---

 

Replace the

broken.

 

 

 

 

control board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

+24V line:Lamp,

 

 

 

Replace the

Optional unit is

 

 

 

Motor

 

 

 

 

3

 

 

---

 

defective part of

broken.

 

 

+5V line:Sensor,

 

 

 

 

 

 

 

 

the optional unit.

 

 

 

 

logic circuit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

Scanner Troubleshooting

73

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Epson Scan 2500 service manual Poor image quality, Scsi Interface Error, Parallel Interface Error, Option unit malfunction