EPSON Stylus Scan 2500

Revision A

3.1 Unit Level Troubleshooting

When a problem occurs, you can identify the defective unit according to the symptoms exhibits. The table below lists the symptoms of certain problems. Once the problem is identified, refer to the flowchart that corresponds to the problem.

The following flowchart illustrates the main steps of the troubleshooting process.

NOTE: There is a special section for motors and sensors that starts on page 73.

 

 

 

 

 

 

 

 

 

 

Diagnose problem

 

 

 

 

 

Table 3-1, “Printer Condition and

 

 

V

 

Panel Status”

 

 

 

 

 

Table 3-2, “Symptoms and

 

 

 

 

 

Problems”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-1. Printer Condition and Panel Stat us

 

 

Indicators

 

 

Error Status

Powe

Ink out

Ink

Paper

Recovery

 

Out

 

 

r

(Black)

Out

 

 

(Color)

 

 

 

 

 

 

 

Paper Out

---

---

---

On

Load paper by pressing the

load/eject button.

 

 

 

 

 

 

 

 

 

 

 

Paper jam

---

Off

Off

Flash

Eliminate a paper then

condition

press the load/eject button.

 

 

 

 

 

 

 

 

 

 

No Ink

 

 

 

 

Install a new black ink

cartridge or

---

On

---

---

cartridge by pressing the

Ink end

load/eject button for 3

 

 

 

 

(black)

 

 

 

 

seconds.

 

 

 

 

 

 

No Ink

 

 

 

 

Install a new color ink

cartridge or

---

---

On

---

cartridge by pressing the

Ink end

load/eject button for 3

 

 

 

 

(color)

 

 

 

 

seconds.

 

 

 

 

 

 

Maintenanc

Flash

Flash

Flash

Flash

Change the waste ink pads

 

 

Unit Level

Repair

Component Level Repair

Service the:

Printer Mechanism,

 

 

Scanner

 

 

 

 

Mechanism,

page 65

 

 

 

 

page 69

 

 

 

 

 

Or go directly to

Motors and Sensors

on page 73

e request

 

 

 

 

and reset the EEPROM.

 

 

 

 

 

 

 

 

 

 

 

Turn the printer off and on

Fatal error

Flash

On

On

Flash

again. If the printer does

not recover, repair the

 

 

 

 

 

 

 

 

 

 

appropriate part.

 

 

 

 

 

 

Reassembly = Chapter 4

Adjustment = Chapter 5

Figure 3-1. Troubleshooting Process Flowchart

Troubleshooting

Unit Level Troubleshooting

61

Page 61
Image 61
Epson Scan 2500 service manual Unit Level Troubleshooting, Printer Condition and Panel Stat us