4.Download your product software from the Epson website using the instructions on the Start Here sheet.

If you have replaced your router, reinstall your product software to connect to the new router.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions.

Parent topic: Solving Network Problems

Related concepts

When to Uninstall Your Product Software

Related topics

Wi-Fi Networking

Product Does Not Appear in OS X Printer Window

If your product does not appear in the OS X printer window, try these solutions:

Turn your product off, wait 30 seconds, then turn it back on again.

If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.

If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear lit on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions.

Parent topic: Solving Network Problems

Related tasks

Uninstalling Product Software - OS X

Cannot Print Over a Network

If you cannot print over a network, try these solutions:

Make sure that your product is turned on.

Make sure you install your product's network software as described in your product documentation.

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Epson XP-520 manual Product Does Not Appear in OS X Printer Window, Cannot Print Over a Network