Parent topic: Solving Problems

Noise After Ink Installation

If you hear noises from your product after installing ink, check the following:

The first time you install ink cartridges, the product must prime its print head. Wait until priming finishes before you turn off the product, or it may prime improperly and use excess ink the next time you turn it on. Your product is finished priming the print head when the power light stops flashing.

If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help.

Parent topic: Solving Setup Problems

Software Installation Problems

If you have problems while installing your product software, try these solutions:

Make sure your product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also make sure your system meets the requirements for your operating system.

Close any other programs, including screen savers and virus protection software, and install your product software again.

In Windows, make sure your product is selected as the default printer and the correct port is shown in the printer properties.

If you see any error message or your software does not install correctly in Windows, you may not have software installation privileges. Contact your System Administrator.

Parent topic: Solving Setup Problems

Control Panel Setup Problems

If you have problems setting up the control panel, try these solutions:

To view LCD screen text in a different language, select a different language setting for the panel.

To adjust the position of the control panel, carefully raise or lower it.

Parent topic: Solving Setup Problems

Related topics

Using the Control Panel

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Epson XP-520 manual Noise After Ink Installation, Software Installation Problems, Control Panel Setup Problems