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Epson XP-520 manual Solving Scanned Image Quality Problems

Models: XP-520

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•Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan.

•Check the connection setting and test the connection using Epson Scan Settings:

Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button.

Windows (other versions): Click or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button.

OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button.

•Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.

•If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.

Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software. To download Epson Scan, visit Epson's driver download site (U.S. downloads or Canadian downloads).

Parent topic: Solving Scanning Problems

Related tasks

Scanning with OS X Using Image Capture

Related topics

Starting a Scan

Solving Scanned Image Quality Problems

Check these sections if a scanned image on your computer screen has a quality problem.

Image Consists of a Few Dots Only

Line of Dots Appears in All Scanned Images

Straight Lines in an Image Appear Crooked

Image is Distorted or Blurry

Image Colors are Patchy at the Edges

Image is Too Dark

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Epson XP-520 manual Solving Scanned Image Quality Problems

Contents

XP-520 Users Guide Page Contents Copying Loading PaperPlacing Originals on the Product Printing from a ComputerScanning 100 Page Using Memory Cards With Your Product 164 Replacing Ink Cartridges 177Solving Problems 207 Adjusting Print Quality 191204 Page Technical Specifications 247 256Page Page XP-520 Users Guide Control Panel Buttons and Lights Using the Control PanelParent topic Product Basics Using the LCD Screen Turning On Quiet Mode Adjusting Control Panel PositionChanging LCD Screen Language Product Parts Locations Product Parts FrontParent topic Product Parts Locations Product Parts Inside Product Parts Back USB portPower Off and Sleep Timers Changing the Power Off Timer Setting from the Control PanelChanging the Sleep Timer Setting from the Control Panel Changing the Power and Sleep Timer Settings Windows Select Printer Settings Changing the Power and Sleep Timer Settings OS Using the Epson iPrint Mobile App Epson Connect Solutions for Smartphones, Tablets, and MoreUsing Epson Email Print Related topicsUsing AirPrint Using Epson Remote PrintUsing Google Cloud Print Parent topic Product Basics Related tasksSetting Up Google Cloud Print on a Chromebook Click Add Device Wi-Fi Networking Wi-Fi Infrastructure Mode SetupSelecting Wireless Network Settings from the Control Panel Page Access point mode Wi-Fi Direct Mode SetupPeer-to-peer mode Enabling Wi-Fi Direct Mode Page Wi-Fi Protected Setup WPS Using WPS to Connect to a NetworkPrinting a Network Status Sheet Accessing the Web Config Utility Changing or Updating Network ConnectionsConnecting to a New Wi-Fi Router Changing a USB Connection to a Wi-Fi ConnectionDisabling Wi-Fi Features Parent topic Changing or Updating Network Connections Loading Paper Loading PaperPage Page Page Parent topic Loading Paper Related references Selecting the Paper Settings for Each Source Control Panel Parent topic Loading PaperPaper Loading Capacity Turning Off the Paper Setting AlertPaper type Load up to this many sheets Available Epson Papers Paper Type Size Part number Sheet count Borderless Paper Types Borderless Paper Type CompatibilityBorderless Paper Sizes Paper or Media Type Settings For this paper Select this paper Type or Media Type settingParent topic Loading Paper Placing Originals on the Product Placing Originals on the Scanner GlassParent topic Placing Originals on the Product Copying Copying Documents or PhotosParent topic Copying Related references Paper Size Settings Copying Paper Type Settings CopyingPaper type loaded Paper Type setting Copying Options Page Copying and Restoring Photos Parent topic Copying Related references Selecting Basic Print Settings Windows Printing with WindowsPage Related references Selecting Double-sided Printing Settings Windows Page Page Double-sided Printing Options Windows Binding Margin Options Print Density Adjustments WindowsBinding Edge Options StartSelecting Additional Layout and Print Options Windows Page Color Controls Custom Color Correction Options WindowsFix Photo Additional Settings Options Rotate 180º No Color AdjustmentImage Options and Additional Settings Windows Header/Footer Settings WindowsSelecting a Printing Preset Windows Click the Main or More Options tabParent topic Printing with Windows Selecting Extended Settings Windows Click the Extended Settings buttonShow Progress Meter Extended Settings WindowsEnable Epson Status Monitor Check Paper Width Before PrintingPrinting Your Document or Photo Windows Related tasks Selecting Default Print Settings Windows Checking Print Status WindowsChanging the Language of the Printer Software Screens Changing Automatic Update Options Select Software Update SettingsPrinting with OS Selecting Basic Print Settings OS Page Page Related references Economy Print Quality Settings OSFast Economy NormalSelecting Page Setup Settings OS Selecting Print Layout Options OS Selecting Double-sided Printing Settings OS Double-sided Printing Options and Adjustments Mac OS Two-sided Printing Options Long-Edge binding Adjustments Print DensityManaging Color OS Short-Edge bindingColor Matching and Color Options OS Color Matching Settings Epson Color ControlsColorSync Selecting Printing Preferences OS Color Options Settings Manual SettingsOff No Color Adjustment Select Driver or OptionsPermit temporary black printing Quiet ModePrinting Preferences OS High Speed PrintingEstablish bidirectional communication Printing Your Document or Photo OSChecking Print Status OS OS X 10.6/10.7 Cancelling Printing Using a Product ButtonOS X 10.8/10.9 Starting a Scan Starting a Scan Using the Product Control PanelParent topic Scanning Related tasks 101 Scan to Memory Card Options JPG for photosChanging Default Scan Button Settings Starting a Scan Using the Epson Scan IconClick Make Job Settings 104 Starting a Scan from a Scanning Program Select your product You see an Epson Scan window like this Selecting Epson Scan Settings Scan ModesSelecting the Scan Mode Scanning in Full Auto ModeYou see this window 110 Dust Removal Scanning in Home ModeAvailable Image Adjustments Full Auto Mode Color Restoration112 Related concepts Selecting a Scan Area Home Mode 115 116 Available Image Adjustments Home Mode DescreeningText Enhancement Selecting a Scan Size Home ModeBacklight Correction Auto Area Segmentation119 120 Scanning in Office Mode Selecting a Scan Area Office Mode 123 Available Image Adjustments Office Mode Unsharp MaskScanning in Professional Mode Color Enhance126 127 Bit Color Available Image Types Professional ModeSelecting a Scan Area Professional Mode Color Smoothing129 130 Available Image Adjustments Professional Mode Tone Correction Histogram AdjustmentAuto Exposure SaturationSelecting a Scan Size Professional Mode 134 135 Thumbnail preview Scan Resolution GuidelinesImage Preview Guidelines Normal preview137 Selecting Scan File Settings Jpeg *.jpg Available Scanned File Types and Optional SettingsFile Formats Bitmap *.bmp Multi-TIFF *.tifScanning with OS X Using Image Capture 141 Scanning Special Projects Available Scan Settings OS X Image CaptureImage Correction Scanning to Online Destinations Using Easy Photo Scan Scanning Using Easy Photo Scan144 Uploading Scanned Images to Facebook 146 Uploading Scanned Images to Picasa 148 Uploading Scanned Images to Evernote 150 Uploading Scanned Images to SugarSync 152 Uploading Scanned Images to a Web Folder 154 Uploading Scanned Images to Email Saving Scanned Images to a Folder Epson Jpeg File Settings Setting Description Image Quality OptionsEpson Tiff and Multi-TIFF File Settings Setting Description EncodingEmbed ICC Profile Setting Description Byte Order Compression160 161 Restoring Photo Colors as You Scan 163 Using Memory Cards With Your Product Inserting a Memory CardMemory Card Types Memory Card File SpecificationsFile format Printing from a Memory Card Removing a Memory CardViewing and Printing Photos Viewing and Printing PhotosPrint Setting Options Memory Card Expansion Standard Print settings Available Description Options Paper TypeQuality Draft DatePrinting Photo Layouts From a Memory Card 171 Up, 4-up, 8-up, or 20-up Photo Layout OptionsPicture Package Upper ½ or Lower ½Creating and Printing a Greeting Card Template Printing Photo Greeting CardsJewel Index Select Print Photo Greeting Card and press the OK buttonPrinting a Greeting Card from a Template Transferring Photos on a Memory Card Transferring Photos from a Memory Card to Your Computer Check Cartridge Status Checking Cartridge Status on the LCD ScreenChecking Cartridge Status with Windows 179 180 Checking Cartridge Status with OS Purchase Epson Ink Cartridges Ink Cartridge Part NumbersRemoving and Installing Ink Cartridges Ink color Part number Standard-capacity High-capacity184 185 186 Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges Windows Printing with Expended Color Cartridges OSSelect On as the Permit temporary black printing setting Conserving Low Black Ink with Windows Checking the Nozzles Using the Product Control Panel Print Head MaintenancePrint Head Nozzle Check 192 Print head is clean Print head needs cleaning Checking the Nozzles Using a Computer Utility194 Print Head Cleaning Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Select Head CleaningPrint head is clean Aligning the Print Head Using the Product Control Panel Print Head Alignment200 Aligning the Print Head Using a Computer Utility Select Print Head AlignmentParent topic Print Head Alignment Cleaning the Paper Path Cleaning Your Product Transporting Your Product205 Print Head Cleaning Print Head Alignment Solving Problems Checking for Software UpdatesLCD code Condition/solution Product Status MessagesYour computer and follow the on-screen instructions Running a Product Check 211 Resetting Control Panel Defaults Solving Setup ProblemsSoftware Installation Problems Noise After Ink InstallationControl Panel Setup Problems Solving Network Problems Product Cannot Connect to a Wireless Router or Access PointNetwork Software Cannot Find Product on a Network Product Does Not Appear in OS X Printer Window Cannot Print Over a NetworkCannot Scan Over a Network Solving Copying Problems Paper Feeding Problems Solving Paper ProblemsProduct Makes Noise When It Sits for a While Product Makes Noise, But Nothing CopiesPaper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product 222 Paper Jam Problems in the Auto Duplexer 224 Paper Ejection Problems Solving Problems Printing from a ComputerNothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing is SlowSolving Page Layout and Content Problems Always Spool RAW Datatype Rendering Mode Print as BitmapToo Many Copies Print Inverted ImageBlank Pages Print Incorrect Margins on Printout Border Appears on Borderless PrintsIncorrect Characters Print Incorrect Image Size or PositionSolving Print Quality Problems Slanted PrintoutWhite or Dark Lines in Printout Blurry or Smeared PrintoutFaint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Scanning Software Does Not Operate Correctly Solving Scanning ProblemsCannot Start Epson Scan Solving Scanned Image Quality Problems Image Consists of a Few Dots Only Line of Dots Appears in All Scanned ImagesImage Colors are Patchy at the Edges Straight Lines in an Image Appear CrookedImage is Distorted or Blurry Image is Too DarkRipple Patterns Appear in an Image Brightness Histogram AdjustmentBack of Original Image Appears in Scanned Image Scanned Image Colors Do Not Match Original ColorsScan Area is Not Adjustable in Thumbnail Preview Solving Memory Card ProblemsScanned Image Edges are Cropped Cannot View or Print Photos from a Memory Card or Device Memory Card Does Not Fit Into a SlotCannot Transfer Photos To or From a Memory Card or Device When to Uninstall Your Product Software Uninstalling Product Software WindowsWindows 8.x Select Epson Event Manager and click Uninstall Uninstalling Product Software OSClick Uninstall Purchase Supplies and Accessories Where to Get HelpInternet Support Speak to a Support Representative Technical Specifications Windows System RequirementsScanning Specifications OS X System RequirementsWeight Paper SpecificationsPrintable Area Specifications Color depthSingle sheets normal printing Single sheets borderless printingColor Ink Cartridge SpecificationsEnvelopes Cartridge lifeTemperature Memory Card SpecificationsCompatible types/Maximum capacities Voltage requirements Electrical Specifications Dimension SpecificationsEnvironmental Specifications Network Interface Specifications Interface SpecificationsSafety and Approvals Specifications Canada General Product Safety Instructions 257 Ink Cartridge Safety Instructions Parent topic NoticesFCC Compliance Statement LCD Screen Safety InstructionsWireless Connection Safety Instructions For United States UsersTrademarks Software NoticeFor Canadian Users Copyright Notice LibTIFF Software AcknowledgmentDefault Delay Times for Power Management for Epson Products Copyright Attribution