Back of Original Image Appears in Scanned Image

Ripple Patterns Appear in an Image

Scanned Image Colors Do Not Match Original Colors

Scan Area is Not Adjustable in Thumbnail Preview

Scanned Image Edges are Cropped

Parent topic: Solving Problems

Image Consists of a Few Dots Only

If your scanned image consists only of a few dots, try these solutions:

Make sure you placed your original for scanning facing the correct way.

If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.

Parent topic: Solving Scanned Image Quality Problems

Related references

Available Image Adjustments - Full Auto Mode

Available Image Adjustments - Home Mode

Available Image Adjustments - Office Mode

Available Image Adjustments - Professional Mode

Related tasks

Placing Originals on the Scanner Glass

Line of Dots Appears in All Scanned Images

If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended.

Caution: Do not spray glass cleaner directly on the scanner glass.

Parent topic: Solving Scanned Image Quality Problems

Related tasks

Cleaning Your Product

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Epson XP-520 manual Image Consists of a Few Dots Only, Line of Dots Appears in All Scanned Images