Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly.

In Windows, make sure your product is selected as the default printer.

In Windows, clear any stalled print jobs from the Windows Spooler:

Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name, select See what's printing, and select your product name again if necessary. Right-click the stalled print job, click Cancel, and click Yes.

Windows 7: Click and select Devices and Printers. Right-click your product name, select See what's printing, and select your product name again, if necessary. Right-click the stalled print job, click Cancel, and click Yes.

Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, and select Open. Right click the stalled print job, click Cancel, and click Yes.

Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware, if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled print job, click Cancel, and click Yes.

Parent topic: Solving Problems Printing from a Computer

Related tasks

Running a Product Check

Product Icon Does Not Appear in Windows Taskbar

If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does not work, try this solution:

1.Do one of the following:

Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.

Windows 7: Click and select Devices and Printers.

Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound.

Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware, if necessary, and Printers and Faxes.)

2.Right-click your product name, select Printing Preferences, and select your product name again if necessary.

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Epson XP-520 manual Product Icon Does Not Appear in Windows Taskbar