• Make sure that the file sharing setting for your product is set correctly.

Parent topic: Solving Memory Card Problems

Related references

Memory Card Types

Memory Card File Specifications

Related topics

Transferring Photos on a Memory Card

When to Uninstall Your Product Software

If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system.

Uninstalling Product Software - Windows

Uninstalling Product Software - OS X

Parent topic: Solving Problems

Uninstalling Product Software - Windows

You can uninstall and then re-install your product software to solve certain problems.

1.Turn off the product.

2.Disconnect any interface cables.

3.Do one of the following:

Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.

Note: If you see a User Account Control window, click Yes or Continue.

Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation.

Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall.

Note: If you see a User Account Control window, click Yes or Continue.

In the next window, select your product and click OK. Then follow any on-screen instructions.

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Epson XP-520 manual When to Uninstall Your Product Software, Uninstalling Product Software Windows