Manuals / Epson / Computer Equipment / All in One Printer

Epson XP-520 manual Print head is clean Print head needs cleaning

Models: XP-520

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7.Check the printed pattern to see if there are gaps in the lines.

Print head is clean

Print head needs cleaning

8.Do one of the following:

•If there are no gaps, the print head is clean. Select No and press the OK button. Press the

cancel button to exit.

•If there are gaps or the pattern is faint, select Yes and press the OK button to continue. Follow the instructions on the screen to clean the print head.

If you don’t see any improvement after cleaning the print head up to 2 times, turn the product off and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.

Parent topic: Print Head Nozzle Check

Related tasks

Loading Paper

Cleaning the Print Head Using the Product Control Panel

Removing and Installing Ink Cartridges

Checking the Nozzles Using a Computer Utility

You can check the print head nozzles using a utility on your Windows or Mac computer.

1. Load a few sheets of plain paper in the product.

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Epson XP-520 manual Print head is clean Print head needs cleaning, Checking the Nozzles Using a Computer Utility

Contents

XP-520 Users Guide Page Contents Placing Originals on the Product Loading PaperCopying Printing from a ComputerScanning 100 Page Replacing Ink Cartridges 177 Using Memory Cards With Your Product 164Solving Problems 207 Adjusting Print Quality 191204 Page 256 Technical Specifications 247Page Page XP-520 Users Guide Control Panel Buttons and Lights Using the Control PanelParent topic Product Basics Using the LCD Screen Turning On Quiet Mode Adjusting Control Panel PositionChanging LCD Screen Language Product Parts Front Product Parts LocationsParent topic Product Parts Locations Product Parts Inside USB port Product Parts BackChanging the Power Off Timer Setting from the Control Panel Power Off and Sleep TimersChanging the Sleep Timer Setting from the Control Panel Changing the Power and Sleep Timer Settings Windows Select Printer Settings Changing the Power and Sleep Timer Settings OS Using Epson Email Print Epson Connect Solutions for Smartphones, Tablets, and MoreUsing the Epson iPrint Mobile App Related topicsUsing Epson Remote Print Using AirPrintParent topic Product Basics Related tasks Using Google Cloud PrintSetting Up Google Cloud Print on a Chromebook Click Add Device Wi-Fi Infrastructure Mode Setup Wi-Fi NetworkingSelecting Wireless Network Settings from the Control Panel Page Access point mode Wi-Fi Direct Mode SetupPeer-to-peer mode Enabling Wi-Fi Direct Mode Page Using WPS to Connect to a Network Wi-Fi Protected Setup WPSPrinting a Network Status Sheet Changing or Updating Network Connections Accessing the Web Config UtilityConnecting to a New Wi-Fi Router Changing a USB Connection to a Wi-Fi ConnectionDisabling Wi-Fi Features Parent topic Changing or Updating Network Connections Loading Paper Loading PaperPage Page Page Parent topic Loading Paper Related references Parent topic Loading Paper Selecting the Paper Settings for Each Source Control PanelPaper Loading Capacity Turning Off the Paper Setting AlertPaper type Load up to this many sheets Available Epson Papers Paper Type Size Part number Sheet count Borderless Paper Types Borderless Paper Type CompatibilityBorderless Paper Sizes For this paper Select this paper Type or Media Type setting Paper or Media Type SettingsParent topic Loading Paper Placing Originals on the Scanner Glass Placing Originals on the ProductParent topic Placing Originals on the Product Copying Documents or Photos CopyingParent topic Copying Related references Paper Size Settings Copying Paper Type Settings CopyingPaper type loaded Paper Type setting Copying Options Page Copying and Restoring Photos Parent topic Copying Related references Printing with Windows Selecting Basic Print Settings WindowsPage Related references Selecting Double-sided Printing Settings Windows Page Page Double-sided Printing Options Windows Binding Edge Options Print Density Adjustments WindowsBinding Margin Options StartSelecting Additional Layout and Print Options Windows Page Color Controls Custom Color Correction Options WindowsFix Photo Image Options and Additional Settings Windows No Color AdjustmentAdditional Settings Options Rotate 180º Header/Footer Settings WindowsClick the Main or More Options tab Selecting a Printing Preset WindowsParent topic Printing with Windows Click the Extended Settings button Selecting Extended Settings WindowsEnable Epson Status Monitor Extended Settings WindowsShow Progress Meter Check Paper Width Before PrintingPrinting Your Document or Photo Windows Related tasks Checking Print Status Windows Selecting Default Print Settings WindowsChanging the Language of the Printer Software Screens Select Software Update Settings Changing Automatic Update OptionsPrinting with OS Selecting Basic Print Settings OS Page Page Related references Fast Economy Print Quality Settings OSEconomy NormalSelecting Page Setup Settings OS Selecting Print Layout Options OS Selecting Double-sided Printing Settings OS Double-sided Printing Options and Adjustments Mac OS Managing Color OS Adjustments Print DensityTwo-sided Printing Options Long-Edge binding Short-Edge bindingColor Matching and Color Options OS Color Matching Settings Epson Color ControlsColorSync Off No Color Adjustment Color Options Settings Manual SettingsSelecting Printing Preferences OS Select Driver or OptionsPrinting Preferences OS Quiet ModePermit temporary black printing High Speed PrintingEstablish bidirectional communication Printing Your Document or Photo OSChecking Print Status OS OS X 10.6/10.7 Cancelling Printing Using a Product ButtonOS X 10.8/10.9 Starting a Scan Starting a Scan Using the Product Control PanelParent topic Scanning Related tasks 101 JPG for photos Scan to Memory Card OptionsChanging Default Scan Button Settings Starting a Scan Using the Epson Scan IconClick Make Job Settings 104 Starting a Scan from a Scanning Program Select your product You see an Epson Scan window like this Scan Modes Selecting Epson Scan SettingsScanning in Full Auto Mode Selecting the Scan ModeYou see this window 110 Available Image Adjustments Full Auto Mode Scanning in Home ModeDust Removal Color Restoration112 Related concepts Selecting a Scan Area Home Mode 115 116 Descreening Available Image Adjustments Home ModeBacklight Correction Selecting a Scan Size Home ModeText Enhancement Auto Area Segmentation119 120 Scanning in Office Mode Selecting a Scan Area Office Mode 123 Unsharp Mask Available Image Adjustments Office ModeColor Enhance Scanning in Professional Mode126 127 Selecting a Scan Area Professional Mode Available Image Types Professional ModeBit Color Color Smoothing129 130 Available Image Adjustments Professional Mode Auto Exposure Histogram AdjustmentTone Correction SaturationSelecting a Scan Size Professional Mode 134 135 Image Preview Guidelines Scan Resolution GuidelinesThumbnail preview Normal preview137 Selecting Scan File Settings File Formats Bitmap *.bmp Available Scanned File Types and Optional SettingsJpeg *.jpg Multi-TIFF *.tifScanning with OS X Using Image Capture 141 Scanning Special Projects Available Scan Settings OS X Image CaptureImage Correction Scanning Using Easy Photo Scan Scanning to Online Destinations Using Easy Photo Scan144 Uploading Scanned Images to Facebook 146 Uploading Scanned Images to Picasa 148 Uploading Scanned Images to Evernote 150 Uploading Scanned Images to SugarSync 152 Uploading Scanned Images to a Web Folder 154 Uploading Scanned Images to Email Saving Scanned Images to a Folder Setting Description Image Quality Options Epson Jpeg File SettingsEpson Tiff and Multi-TIFF File Settings Setting Description EncodingEmbed ICC Profile Compression Setting Description Byte Order160 161 Restoring Photo Colors as You Scan 163 Inserting a Memory Card Using Memory Cards With Your ProductMemory Card Types Memory Card File SpecificationsFile format Removing a Memory Card Printing from a Memory CardViewing and Printing Photos Viewing and Printing PhotosPrint Setting Options Memory Card Quality Draft Print settings Available Description Options Paper TypeExpansion Standard DatePrinting Photo Layouts From a Memory Card 171 Picture Package Photo Layout OptionsUp, 4-up, 8-up, or 20-up Upper ½ or Lower ½Jewel Index Printing Photo Greeting CardsCreating and Printing a Greeting Card Template Select Print Photo Greeting Card and press the OK buttonPrinting a Greeting Card from a Template Transferring Photos on a Memory Card Transferring Photos from a Memory Card to Your Computer Checking Cartridge Status on the LCD Screen Check Cartridge StatusChecking Cartridge Status with Windows 179 180 Checking Cartridge Status with OS Ink Cartridge Part Numbers Purchase Epson Ink CartridgesInk color Part number Standard-capacity High-capacity Removing and Installing Ink Cartridges184 185 186 Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges OS Printing with Expended Color Cartridges WindowsSelect On as the Permit temporary black printing setting Conserving Low Black Ink with Windows Checking the Nozzles Using the Product Control Panel Print Head MaintenancePrint Head Nozzle Check 192 Checking the Nozzles Using a Computer Utility Print head is clean Print head needs cleaning194 Print Head Cleaning Cleaning the Print Head Using the Product Control Panel Select Head Cleaning Cleaning the Print Head Using a Computer UtilityPrint head is clean Print Head Alignment Aligning the Print Head Using the Product Control Panel200 Select Print Head Alignment Aligning the Print Head Using a Computer UtilityParent topic Print Head Alignment Cleaning the Paper Path Transporting Your Product Cleaning Your Product205 Print Head Cleaning Print Head Alignment Checking for Software Updates Solving ProblemsProduct Status Messages LCD code Condition/solutionYour computer and follow the on-screen instructions Running a Product Check 211 Solving Setup Problems Resetting Control Panel DefaultsSoftware Installation Problems Noise After Ink InstallationControl Panel Setup Problems Product Cannot Connect to a Wireless Router or Access Point Solving Network ProblemsNetwork Software Cannot Find Product on a Network Cannot Print Over a Network Product Does Not Appear in OS X Printer WindowCannot Scan Over a Network Solving Copying Problems Product Makes Noise When It Sits for a While Solving Paper ProblemsPaper Feeding Problems Product Makes Noise, But Nothing CopiesPaper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product 222 Paper Jam Problems in the Auto Duplexer 224 Paper Ejection Problems Solving Problems Printing from a ComputerNothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Error After Cartridge ReplacementAlways Spool RAW Datatype Rendering Mode Print as Bitmap Solving Page Layout and Content ProblemsToo Many Copies Print Inverted ImageBlank Pages Print Border Appears on Borderless Prints Incorrect Margins on PrintoutIncorrect Image Size or Position Incorrect Characters PrintSlanted Printout Solving Print Quality ProblemsBlurry or Smeared Printout White or Dark Lines in PrintoutFaint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Scanning Software Does Not Operate Correctly Solving Scanning ProblemsCannot Start Epson Scan Solving Scanned Image Quality Problems Line of Dots Appears in All Scanned Images Image Consists of a Few Dots OnlyImage is Distorted or Blurry Straight Lines in an Image Appear CrookedImage Colors are Patchy at the Edges Image is Too DarkBack of Original Image Appears in Scanned Image Brightness Histogram AdjustmentRipple Patterns Appear in an Image Scanned Image Colors Do Not Match Original ColorsScan Area is Not Adjustable in Thumbnail Preview Solving Memory Card ProblemsScanned Image Edges are Cropped Cannot View or Print Photos from a Memory Card or Device Memory Card Does Not Fit Into a SlotCannot Transfer Photos To or From a Memory Card or Device Uninstalling Product Software Windows When to Uninstall Your Product SoftwareWindows 8.x Select Epson Event Manager and click Uninstall Uninstalling Product Software OSClick Uninstall Purchase Supplies and Accessories Where to Get HelpInternet Support Speak to a Support Representative Windows System Requirements Technical SpecificationsOS X System Requirements Scanning SpecificationsPrintable Area Specifications Paper SpecificationsWeight Color depthSingle sheets borderless printing Single sheets normal printingEnvelopes Ink Cartridge SpecificationsColor Cartridge lifeTemperature Memory Card SpecificationsCompatible types/Maximum capacities Voltage requirements Electrical Specifications Dimension SpecificationsEnvironmental Specifications Network Interface Specifications Interface SpecificationsSafety and Approvals Specifications Canada General Product Safety Instructions 257 Parent topic Notices Ink Cartridge Safety InstructionsWireless Connection Safety Instructions LCD Screen Safety InstructionsFCC Compliance Statement For United States UsersTrademarks Software NoticeFor Canadian Users LibTIFF Software Acknowledgment Copyright NoticeCopyright Attribution Default Delay Times for Power Management for Epson Products