6. TROUBLESHOOTING

6.TROUBLESHOOTING

RPM4 is a sophisticated pressure setting and measuring instrument with advanced on-board features and functions. Before assuming that unexpected behavior is caused by a system defect or breakdown, the operator should use this manual and other training facilities to become thoroughly familiar with RPM4 operation. This troubleshooting guide is intended as an aid in identifying the reason for RPM4 behavior and determining whether the behavior is due to normal operation or an internal or external problem.

Identify the symptom or unexpected behavior you are observing from the SYMPTOM list below. A PROBABLE CAUSE is provided and a SOLUTION is proposed including references to manual sections that provide information that may be of assistance.

Table 27. Troubleshooting Guide

SYMPTOM

PROBABLE CAUSE

SOLUTION

Will not power up.

Blown fuse.

Replace fuse.

 

 

 

Cannot access certain functions

User level has been set that restrict access

Change user level or consult system

>ACCESS RESTRICTED<

to certain functions.

manager. 3.5.5.5

 

 

Cycle power to clear. Please record

Displays <FATAL ERROR> or

Encountered unresolved internal software

conditions leading up to event including

the numbers displayed when [ENT] is

<FATAL FAULT>.

conflict.

pressed and report to your DHI

 

 

 

 

Authorized Service Provider. Table 29

 

 

 

Front panel keys seem to be

<remote> command has been sent from a

Send <local> command from host

disabled.

host computer.

computer or cycle RPM4 power. 4, 4.4.4

Measured pressure display or

 

 

other displays have too much/not

Resolution setting needs to be changed.

Change resolution setting. 3.4.2

enough resolution.

 

 

Can’t increase resolution to level

Resolution setting is limited when

 

AutoRanging under 10 % of Q-RPT default

Operation is normal. Table 6

desired in AutoRanged range.

range.

 

 

 

 

 

 

Values that should be non-zero

Resolution setting needs to be increased to

Change resolution setting. 3.4.2

are displayed as zero.

view significant digits.

 

Keypad presses make undesired

Keypad sound settings are incorrect.

Use keypad function to set keypad

sounds or NO sounds.

sounds as desired. 3.5.5.2

 

Bottom line of display has

The DISPLAY function has been used to

Use [DISPLAY] to set bottom line to

changed and you want to change

change the display.

desired display. 3.3.6

it back.

 

 

 

 

 

Second line of display is

The RPM4 has been initialized as an

Cycle RPM4 power to take it out of

<PPC3 EXT DEV:>

external device to a PPC3 pressure

external device mode and restore local

and front keypad is locked out.

controller and is still in external device mode.

operation. 3.2.5

Bottom line of display is blank.

DISPLAY mode is “clean”.

Operation is normal. Use [DISPLAY] to

change bottom line display if desired.

 

 

3.3.6

The pressure units available

 

Use PresU function to customize the

under the [UNIT] function key are

UNIT function needs to be customized.

UNIT function or reset units to default.

not the ones you want.

 

3.5.6

 

 

Operation is normal. Press any key to

Front panel display is dim.

Screen saver option has activated.

resume full screen power. Adjust screen

 

 

saver time, if desired. 3.5.5.1

Page 131

© 2004-2007 DH Instruments, a Fluke Company

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Fluke RPM4 manual Troubleshooting, Symptom Probable Cause Solution, Access Restricted, Fatal Fault, PPC3 EXT DEV