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| 6. TROUBLESHOOTING | |
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| SYMPTOM | PROBABLE CAUSE | SOLUTION |
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| Disagreement between two | Difference is actually within tolerance and | Compare differences observed to |
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| tolerances on |
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| in system appears excessive. | acceptable disagreement. |
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| 1.2.2.1 |
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| Apparent inaccurate pressure | Reference transducer destroyed by | Contact DHI Authorized Service Provider. |
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| control/measure and little or no |
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| overpressure. | Table 29 |
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| response from |
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| Incorrect pressure units and/or measurement | Set desired pressure units and/or |
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| measurement mode. Consider reference |
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| mode (gauge or absolute). |
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| temperature if unit is inWa. 3.3.2, 3.3.3 |
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| Apparent inaccurate pressure |
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| Check and correct calibration coefficients if |
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| measurement. |
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| altered. | needed. 5.2 |
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| AutoZ has been run and turned ON with an | Check value of Poffset. Rerun AutoZ with a |
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| incorrect standard for zero. | valid reference. 3.5.1 |
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| Apparent inaccurate pressure | An unplanned “head” correction is active or | Operation is normal. Remove or change |
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| measurement and <h> is |
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| head height or fluid is incorrect. | “head” correction. 3.3.7 |
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| displayed on top line of screen. |
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| Need to run AutoZ to rezero in gauge mode. | Run AutoZ. 3.3.9 |
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| Pressure applied is zero gauge |
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| Current measurement mode is absolute and | Check measurement mode setting and |
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| but reading is NOT zero. | set to gauge if gauge pressure |
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| RPM4 is indicating atmospheric pressure. | measurements are desired. 3.3.3 |
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| Operation is normal. Check |
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| Pressure applied is atmospheric | Current measurement mode is gauge and | measurement mode setting and set to |
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| but RPM4 indicates near zero. | RPM4 is indicating zero gauge pressure. | absolute if absolute pressure |
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| measurements are desired. 3.3.3 |
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| A third | Parallel measurement mode has been | Operation is normal. Turn off parallel |
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| available but RPM4 has only two |
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| activated. | measurement mode if desired. 3.5.7.3 |
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| NOT reading pressure applied to | SDS is CLOSED for the active | After taking precautions to assure that |
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| the test port and <SDS CLOSED> |
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| pressure applied to the test port is NOT | pressure applied to test port is safe for |
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| is flashing over the pressure |
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| getting to the | the RPT, OPEN SDS. 3.2.7, 3.3.8 |
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| indication. |
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| RPM4 may have two TEST(+) ports and the | Familiarize yourself with your RPM4 |
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| configuration. Connect pressure to be |
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| pressure to be measured is connected to the |
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| measured to correct TEST(+) port. |
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| wrong |
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| Is NOT reading pressure applied | 2.3.5, 5.6 |
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| to the TEST(+) port. | RPM4 may have two TEST(+) ports and | Familiarize yourself with your RPM4 |
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| pressure to be measured is connected to | configuration. Select active range to be |
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| correct port but active | on the |
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| be measured is corrected. 5.6, 3.3.1 |
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| <SDS CLOSED> is displayed | SDS is CLOSED for the active | Operation is normal. OPEN SDS if |
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| alternating with the measured |
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| desired. 3.3.8 |
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| pressure. |
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| SDS should be present on a | SDS has been turned full time OFF for the |
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| Turn SDS full time ON. 3.5.4.2 |
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| active. |
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| SDS will not OPEN for the | When not in differential or parallel | Use direct SDS direct control to OPEN |
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| measurement mode, SDS on the inactive |
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| shown on the second line in the |
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| SDS on the inactive |
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| SDS control. |
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| SDS was left OPEN on one | When changing ranges causes a change of |
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| the active | Operation is normal. 3.2.7 |
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| changed. When you come back |
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| for the |
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| to it, its CLOSED again. |
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| You would like to eliminate the | Set SDS to be inactive except for an | Turn SDS full time OFF for the |
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| SDS function for a | overpressure situation. | 3.5.4.2 |
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Page 133 | © |